7 Subaru Dealers near 90404near 90404

I wanted to share my heartfelt experience over the past - Elle

I wanted to share my heartfelt experience over the past year, and to recognize two individuals who truly embody what exceptional customer care looks like.A little over a year ago, I purchased my Subaru with the help of Dino, and from the very first interaction it was clear he is not the stereotypical car salesperson. Dino is kind, compassionate, patient, and genuinely committed to helping people find solutions that work for their lives. He understands that while selling cars is a business, many customers are navigating real-life challenges, and he meets them with empathy and respect. That human approach made all the difference for me.What impressed me even more is that his support didn’t end after the sale. When I experienced an issue with my vehicle, Dino immediately stepped in and connected me with Gabby, the service manager. Like Dino, Gabby has exceptional people skills and a remarkable ability to make customers feel seen, heard, and genuinely cared for.Given that my car was only a little over a year old, I was understandably concerned especially since a recent service visit hadn’t revealed any problems. Gabby went above and beyond, personally ensuring the issue was thoroughly addressed and resolved so I could feel confident and safe driving my vehicle. Her diligence, communication, and ownership of the situation were truly outstanding. I think most people would agree.It’s rare and incredibly special to see professionals like Dino and Gabby working together within the same car dealership.. I think most people’s experience with car dealerships is pretty negative, but this review is one year and someone after and the care and consideration is still the same as the moment I walked in the door, which to me says a lot .Their care, integrity, and commitment completely shaped my experience as a Subaru owner, and I feel genuinely lucky that my introduction to the Subaru community was through them. Without their kindness and dedication, my perception of owning this vehicle could have been very different. I think. these team members truly represent the very best of your brand and deserve to be highlighted and commended for the impact they make on customers every day. They have really set up our high on making me feel like True Family I feel totally valued by the Subaru company Thank you for fostering a team that truly cares. I would hope that other dealers would take a different approach other than that greasy car salesman approached that you meet at so many dealers. It’s hard to feel valued and not like a walking dollar sign! Congratulations Subaru Of Santa Monica whoever hired these guys knew exactly what they were bringing to the table and how they would elevate the Subaru brand in Santa Monica..

I had a great experience purchasing a new Subaru Legacy - josette.bonte

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

I am completely satisfied with my experience and would - georgedinla

I am completely satisfied with my experience and would recommend it to anyone that wants an easy transaction on a car that you can get it from anywhere in usa!

Buyers beware of this dealership. - Caracara

Buyers beware of this dealership. Unfortunately, I’ve had the worst experience with Sabri internet sales manager. Beware that he will pull a bait and switch on you. I went to the dealer test drove the car. He told me he would beat the price I got from another dealer. The following day he tells me they actually increased the price by 3k more than what he promised. I’m a huge Subaru fan. I own one, but since this experience. It just leaves a bad taste in my mouth.i don’t think i will be buying another Subaru. I hope Subaru holds a better standards on how they regulate these dishonest salesmen/dealership.

Very unprofessional. - brendabhernandez

Very unprofessional. They sent the title to the wrong lien holder, I paid off my vehicle,still not the legal owner.

Linda and Jaime were most helpful in explaining all the - Denis

Linda and Jaime were most helpful in explaining all the benefits and advantages of 2024 Subaru Solterra. Jaime promptly answered all my questions. I highly recommend Subaru Sherman Oaks dealership.