5 Genesis Dealers near 91406near 91406

I bought a 2025 GV80 prestige from Galpin. - Annette G.

I bought a 2025 GV80 prestige from Galpin. It is by far the best vehicle I’ve ever purchased. My sales associate Eric Felder is the ultimate professional. He had me drive several different models before I decided on the GV80. I’ve had the car for three months and the more I drive it the more I love it. I appreciate the time that Eric Felder took to explain all the features of the car and impressed that he picks up the phone whenever I call with additional questions regarding the vehicle.

The service writers are courteous and accommodating. - akahn0

The service writers are courteous and accommodating. There are no complaints with the service. I have used two other dealers and this one is best.

Everyone was polite, courteous, and efficient. - bbooker27

Everyone was polite, courteous, and efficient. Jever was a Prince. I am completely satisfied with my experience and would recommend Carmax to family and friends.

Unprofessional and Disappointing Service: My recent - e36m3gt

Unprofessional and Disappointing Service: My recent visit to Glendale Genesis for a service appointment was extremely disappointing. It took over a month to schedule, and when I arrived, there was no dedicated parking for service vehicles. Customers had to wait on a non-parking side street with no signs for the service entrance. The waiting area was small, with outdated and dirty chairs. Service technicians were unresponsive and unprofessional. Despite scheduling in advance, I waited two hours without any update on my car, which remained untouched for most of the day. The customer service representative was indifferent and uninformed about my car’s status. After picking up my car, I found several scratches on the bumper. Despite reporting this immediately and following up three times in a week, I received no response. Their customer service is a joke. Listening to their recorded message about outstanding service, especially under new management, was frustrating. This experience was a stark contrast to those claims. I am extremely dissatisfied with the service at Glendale Genesis. If Genesis wants to be seen as a premier brand, they must address these serious issues.