2 Kia Dealers near 98229near 98229

The salesman, sales manager and Finance Manager were - jeffmcsorley

The salesman, sales manager and Finance Manager were friendly and respectful. They also answered my questions and then explained things well.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.