"Repeatedly now, for the last month or so, the operator when you call the dealership, does not introduce themselves, if the service person you are calling for is not at their desk, they say "Dan is not at his desk". OK! This is not very helpful. Is it just so strange now. Dan Willing is fantastic but the operators....not so much. I would like: Good morning! Thank you for calling Mercedes Benz of Tampa Bay. (Person's name) here. How can I help you? "
4 days ago
"Dealer told me the car has no defects. Car was shipped to me . Passenger window was broken. Contacted the dealer and was told it worked at the dealer. Checked carfax and Sarasota Mercedes worked on the car and they told me they could Not fix the window. Thus the dealer lied When I called the owner he did nothing "