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As much as I wanted to give them a great review, they just kept dropping the ball.. they were quick to contact me when I showed interest in a vehicle and made the test drive easy and friendly. My salesma just kept dropping the ball.. they were quick to contact me when I showed interest in a vehicle and made the test drive easy and friendly. My salesman, Ross was great! Would buy a car from him anytime. It was the dealership that had continued disappointing me. I saw the vehicle advertised on-line at a price $28,110. Screenshotted this and made an appointment to come drive. When sitting down to make a deal I’m given a paper that states the price is over $33,000 and that it was an AI mistake and they cannot honor the price I saw advertised. Therefore, I leave. Within 10 minutes of leaving dealer calls me attempting to “deal.” After well over 6 phone calls that day and several text exchanges on into the next day, they decide to honor the price they listed. FRUSTRATING to spend so much time hassling back and forth. But I let it go because the ease of coming in and signing the paperwork and getting back out the door was effortless. Excited to have my new vehicle, I quickly notice driving on the highway there is vibration and shaking in my steering. I stop by a family-friend’s mechanic shop and he points out that I have 3 different brand tires. (I was told when buying this vehicle & it was advertised to have all new tires). I reach out about the dealer correcting this issue, I never get an answer. Driving as much as I do, something had to be done. So I go and buy 4 all brand new tires for this vehicle. One of the “new” tires they take off was stamped with a manufacturer date of 2010!! This vehicle is a 2020! FRUSTRATING, again! And if that is not enough….. my temporary plate placed in the vehicle by the dealer in February is approaching expiration and I have received zero information in the mail as far as title or registration like I was told I would be. Now I have sat on hold with the dealership for over 30 minutes for 3 days straight and also left voicemails receiving no answers nor call backs. Incredibly frustrated and highly disappointed with this experience. More

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I am 51 years old and have never had a bad experience buying a vehicle until dealing with Glenn's Freedom Dodge. We bought a truck on October 14th. The engine light came on within miles of the dealership buying a vehicle until dealing with Glenn's Freedom Dodge. We bought a truck on October 14th. The engine light came on within miles of the dealership. We have been asking since day 2 of ownership to return it after finding out it has serious transmission issues. They have ignored our calls, haven't called back when we've left messages and one of the sales managers that did answer hung up on us when we told him we wanted to return the truck. We are now in the third week of owning this lemon and it has been at our local dealer (in TN) 2 times for a total of two weeks out of three we've owned it. Our local dealer told us yesterday the transmission is shot Today I got a rude message from the general manager saying they will not be rescinding the deal nor refunding any monies even after finding out the transmission is shot. Our salesman lied to us when he told us the truck was in immaculate condition. The finance manager lied to us when I asked him if we were paying for the GAP insurance that he was talking about. Not only did they tack the insurance onto our loan but a total of $6,490 of useless charges were put in there. They charged us $200 for a year of oil changes and we are 3 hours away. These people are anything but honest taking advantage of hard working people. This is the nicest most expensive thing we have ever bought and we can't even drive it. He traded in his only vehicle for this one so now he doesn't have anything to drive. He asked the salesman when we put it in the shop the first time if they could get him a rental and he said no. I wished I had looked up all the bad reviews on this place before purchasing from them. More

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Eldon Asher is my “go to Man” always take my Jeep compass to him for service, Eric was able to help me yesterday 5/15..Awesome customer service to him for service, Eric was able to help me yesterday 5/15..Awesome customer service More

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Very friendly and courteous staff. Work was performed in a timely manner. Shuttle service was a nice also. Work was performed in a timely manner. Shuttle service was a nice also. More

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I worked with David Lyons in the service department. He was welcoming and friendly. Let me know what services would need to be done on my vehicle next and went ahead and priced those for me. He was welcoming and friendly. Let me know what services would need to be done on my vehicle next and went ahead and priced those for me. More

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Great people, always willing to help you out. We will always buy our cars here We will always buy our cars here More

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Tricia at Glenn Freedom was great at being informative and getting me in and out promptly for my oil change . and getting me in and out promptly for my oil change . More

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Eldon is the man , always takes care of whatever needs done with a big smile done with a big smile More

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They explained everything that needs to be done to our vehicle. Very pleasant to work with to. vehicle. Very pleasant to work with to. More

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Quick in and quick out for factory recall work. Waiting room snacks and coffee is a nice touch. Waiting room snacks and coffee is a nice touch. More

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