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AJ McMillen
AJ McMillen at Koons Volvo Cars White Marsh

AJ McMillen | Page 6

Assistant Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of AJ McMillen

March 07, 2025

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Employee Rating

Best dealership ever! I’ve been with them for over 20 years. Their mechanical services are outstanding and their customer service is great. Koons is simply the best. More

by Bebe
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Jim Coleman, Jen in concierge service

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Mar 10, 2025

Koons Volvo Cars White Marsh responded

Bebe, thank you for your loyalty and kind words about Koons Volvo White Marsh! We're delighted to hear that our mechanical services and customer service have kept you coming back for over 20 years. We look forward to serving you in the future!

January 15, 2025

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Employee Rating

The quality of customer service is excellent very professional courteous and enjoyable!! The service agent AJ was very helpful in addressing my concerns regarding my situation. I highly recommend K More

by Joyce Ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Koons Volvo Cars White Marsh responded

Joyce, thank you for recommending Koons Volvo White Marsh! We're delighted to hear that AJ provided excellent service and addressed your concerns. We appreciate your support and look forward to serving you again in the future!

Jan 16, 2025

Joyce Ferguson responded

I am so happy with the customer service that My service agent provides he is very knowledgeable about my vehicle and provides me with information that is helpful!!! AJ has shown genuine interest and respect addressing any issues that I may have!!! He makes my service needs very special i appreciate his support!!!

January 06, 2025

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Very professional. Kept in touch. On time. Explained everything. Valet was very nice. Easy to schedule an appointment. More

by Dee W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Koons Volvo Cars White Marsh responded

Dee, we're delighted to hear that you had a seamless experience with Koons Volvo White Marsh. Thank you for highlighting our professionalism and convenience!

December 08, 2024

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Great service experience. Appointment was easy to schedule; seamless check in, and good quality service. More

by Soccermom24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Koons Volvo Cars White Marsh responded

We're delighted to hear that your service experience at Koons Volvo White Marsh was seamless and satisfactory! Thank you for choosing us, and we look forward to assisting you again in the future

August 08, 2024

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Employee Rating

Great service- beyond what was expected or experienced in the past. Would recommend this dealer to others. More

by Spk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Jim Coleman

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Aug 09, 2024

Koons Volvo Cars White Marsh responded

Thank you for the kind words! We're delighted to hear that our service at Koons Volvo White Marsh exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

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