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AJ McMillen
AJ McMillen at Koons Volvo Cars White Marsh

AJ McMillen

Assistant Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of AJ McMillen

May 16, 2026

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Employee Rating

I'm driving my third Volvo, all bought and serviced at Koons. Complete satisfaction; no complaints,ever! More

by bizetgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

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May 16, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 15, 2026

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Larry is the man! He was very helpful and got me what I needed beyond my expectations More

by Robyn712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, Joey Malizia, Dan Moore

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May 15, 2026

Koons Volvo Cars White Marsh responded

We’re glad Larry could provide the extra support you needed during your Volvo S90 service. Thank you for trusting us with your vehicle and we look forward to assisting you again.

May 15, 2026

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Very inviting and clean atmosphere, prompt service and attention to my requests and questions, overall an extremely pleasant experience. Would definitely recommend. More

by jsp9890
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, Joey Malizia

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May 15, 2026

Koons Volvo Cars White Marsh responded

Thank you for noticing our welcoming, spotless facility. We’re pleased our team provided prompt service and attentive responses to your requests on your Volvo XC60. Your recommendation means a lot, and we look forward to serving you again.

May 14, 2026

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Nice dealership well appointed interiors. If planning to buy certified pre owned, do your due diligence. Service was a breeze. More

by RKAlex
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Recommend Dealer
Yes
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May 15, 2026

Koons Volvo Cars White Marsh responded

Thanks for sharing your experience with Koons Volvo Cars White Marsh. AJ and our team appreciate your business and hope to see you again soon!

May 14, 2026

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Exceptional service and AJ is the best! I live closer to another Volvo dealer but drive the extra time just to come here. Pleasant waiting area. Really, nothing but good feelings about work More

by doggies.pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

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May 14, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that you travel further for Aj’s outstanding support. We’re glad the waiting area met your expectations and that our service team left a positive impression. Thank you for trusting us with your Volvo.

May 13, 2026

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I really appreciated the diligence and professionalism displayed by Joey Malizia and recommend that he be promoted ASAP! More

by Derek A.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, George Burke, Joey Malizia, Dan Moore

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May 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for recognizing Joey’s professionalism and diligence. We’ll be sure to share your recommendation with our leadership team. Thanks for trusting us with your Volvo S80, and we look forward to assisting you again.

May 11, 2026

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AJ was great with greeting me as I arrived for my appointment and going over the service. Very professional and friendly. More

by cljenkins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

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May 12, 2026

Koons Volvo Cars White Marsh responded

What a pleasure to hear Aj’s friendly welcome set the tone for your service visit. Thank you for trusting our team with your Volvo XC90 Recharge Plug-In Hybrid. We look forward to helping you again.

May 11, 2026

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Everything went better then expected and everyone working there greeted us and gave us excellent service More

by henryrugel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, Larry Bond, Sharon Biscotti, George Burke, Joey Malizia, Josh Harley, Gabbie Andolino, Dan Moore

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May 11, 2026

Koons Volvo Cars White Marsh responded

Hello, we are thrilled our team greeted you warmly and provided outstanding service during your Volvo XC90 appointment. Let us know whenever your Volvo needs attention again.

May 10, 2026

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Always a good experience when I bring my car for service The staff is very friendly and helpful. The service department are very knowledgeable and processional. Never disappointed at the service More

by jgbrink3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, Larry Bond

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May 10, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our team offers a welcoming atmosphere and that our service staff’s expertise and professionalism consistently meet your expectations. Thank you for trusting us with your Volvo and giving us the opportunity to keep it running smoothly.

May 09, 2026

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Employee Rating

Always very helpful and explains every detail being done. Assist with questions that I have concerning my car. More

by tomasine4
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Alan Mcmillen

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May 09, 2026

Koons Volvo Cars White Marsh responded

We’re glad Gary, Alan and Aj could guide you through each step and answer your questions about the Volvo S60 service. Thank you for trusting us with your car’s care.

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