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98 Reviews of Larry Bond
June 08, 2026
Always a positive experience with Larry! He's great at keeping his customers up to date on the status of your vehicle and the noted repairs were fixed same day! He's great at keeping his customers up to date on the status of your vehicle and the noted repairs were fixed same day! More
by DEB.WILMOTH
Verified Customer
June 05, 2026
In for our regular checkup and our XC90 was thoroughly inspected and multiple issues found. Being an older car it was to be expected. Larry worked thru the list with us to make sure we got the critical inspected and multiple issues found. Being an older car it was to be expected. Larry worked thru the list with us to make sure we got the critical work done but delayed things that can be done later. Always kept informed and essentially turned the vehicle around in under 48 hours. More
by SCXC90
June 04, 2026
The service was timely and professional. Appreciated the service provided. The follow up was exceptional. Thank you. Appreciated the service provided. The follow up was exceptional. Thank you. More
by lorrie.geiss
Other Employees Tagged: Alan Mcmillen, AJ McMillen, Sharon Biscotti
June 03, 2026
Excellent customer service try to work with customer needs. I took my car already three times for same issue. This time when I go they going to replace the parts. That's thing I am frustrated about, how needs. I took my car already three times for same issue. This time when I go they going to replace the parts. That's thing I am frustrated about, how many times car needs to back to decide if parts needs to replace. More
by bsayyed64
Other Employees Tagged: AJ McMillen, Joey Malizia, Dan Moore
June 02, 2026
My recent visit to Koons Volvo Cars White Marsh was outstanding, thanks to the exceptional service provided by Larry Bond, Service Advisor. Larry was incredibly personable and easy to talk to, with a l outstanding, thanks to the exceptional service provided by Larry Bond, Service Advisor. Larry was incredibly personable and easy to talk to, with a level of knowledge that immediately put us at ease. He answered every question thoroughly, kept us updated on any delays, and did it all with a great sense of humor that made the experience genuinely enjoyable. The dealership itself was spotless, modern, and very welcoming. While we waited, a couple of staff members checked in to see if we needed anything, which made the atmosphere feel relaxed and friendly. It’s clear that customer comfort is a priority there. Larry’s professionalism, communication, and personality truly set the tone for a top‑tier service experience. We couldn’t have asked for better care. I highly recommend both Larry and Koons Volvo Cars White Marsh. More
by Joyce
June 02, 2026
I brought my car in to have the profiles reset, which was never done when I bought the car. After three hours, the technician gave up and couldn't reset the profiles. The odometer reading and radio disappear never done when I bought the car. After three hours, the technician gave up and couldn't reset the profiles. The odometer reading and radio disappeared from the displays. I left with the car in worse condition than when I came in. More
by Paul343
June 01, 2026
Thank you Joey for making everything so smooth and easy. I am very well taken care of at Koons Volvo in White Marsh. I am very well taken care of at Koons Volvo in White Marsh. More
by Hazel's mom
Other Employees Tagged: AJ McMillen, Joey Malizia
May 30, 2026
Larry Bond is the best Service Advisor I have had in 55 plus years of driving in the Maryland area. He always goes above and beyond to help you understand what is best to keep your vehicle Safely on the ro plus years of driving in the Maryland area. He always goes above and beyond to help you understand what is best to keep your vehicle Safely on the road. More
by bmckenna5714
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