AJ Urbano
AJ Urbano at Wilsonville Toyota
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AJ Urbano | Page 8

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
78 Reviews

I've been working in customer experience for 10 years now and I have found my home here at Wilsonville Toyota. I am born and raised in San Diego, California where the sun is always shining. My entire family is still there but I am accompanied here by my 5-year-old rotti named Sumo. I enjoy trying new places to eat, traveling to different countries, and thru hiking long distance trails like the Pacific Crest Trail or the Continental Divide Trail. I have had a few Toyotas in my life so far and I currently drive a 2023 Tundra Platinum. I would love to connect and work with anyone that enjoys low pressure car buying and great conversations. Stop by and say hello or reach out to me on here !

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Specialties & Trainings

PUTTING DREAMS IN DRIVEWAYS

4.9

78 Reviews

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78 Reviews of AJ Urbano

July 29, 2023

Dealership Rating
Employee Rating

Great and quick service. Salesman was quick and communicative with everything going on since waiting for the vehicle More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2023

Dealership Rating
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Aj went above and beyond to help me get my new car and I cannot express how thankful and happy I am to have worked with him More

by jrcarpenter39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 18, 2023

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I was shocked at the quality of service, communication, and knowledge of my salesperson. Especially for an out of state deal. They even picked me up from airport, no questions or reimbursement. More

by jusdchavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Wilsonville Toyota responded

Hi there! Congratulations on your new Toyota! Thank you for your support, let us know if there is anything else we can do for you.

July 12, 2023

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Employee Rating

Aj, the salesperson that helped me, explained everything clearly and went over things slowly so that I could understand what was going on. This was my first purchase from a dealership and I think it may be More

by Evan Klaus
Sales Price Transparency
Recommend Dealer
Yes
Jul 17, 2023

Wilsonville Toyota responded

Thank you for your feedback! We're pleased to hear that Aj provided you with a clear and patient explanation of the process during your first dealership purchase. We strive to provide excellent service to our customers, and we're glad that we met your expectations. We appreciate your kind words and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

July 10, 2023

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Employee Rating

It was a good experience especially because I was a first time buyer, all my questions were answered clearly. More

by Sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Wilsonville Toyota responded

Hi Sandy, congratulations on your new Rav4! Thank you for your feedback, we are happy to hear that you had a good experience.

Jul 12, 2023

Sandy responded

I’d buy a hybrid highlander not a RAV4 😊

July 08, 2023

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Employee Rating

AJ made sure I had a flawless experience. He was friendly, not pushy and knowledgeable. I would come back and buy again. More

by jay jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Wilsonville Toyota responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

June 29, 2023

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Employee Rating

Very helpful and transparent about everything, helped narrow my large selection of choices down that fitted what I wanted. Made the process super easy! More

by Davishqb
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Azhar Khan , Jacob Crosby

Jun 30, 2023

Wilsonville Toyota responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

June 28, 2023

Dealership Rating
Employee Rating

They were amazingly helpful for our unique situation. They made it work for us and get us into a safe reliable vehicle for our family. Max went above and beyond with some much patience as we decided on w More

by Collettfamily
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Max Anokhin

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