ALEX G BRAUN

The staff was friendly, professional, and made the entire process easy. Robert took the time to explain everything clearly, answered all of my questions, and kept me updated throughout the service. My entire process easy. Robert took the time to explain everything clearly, answered all of my questions, and kept me updated throughout the service. My vehicle was completed on time, and I appreciated the attention to detail and excellent customer service. It’s refreshing to work with a team (Katie & Robert) that truly cares about their customers. I highly recommend this dealership for anyone looking for honest, reliable service. More

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I have been going to this dealership for over 7 years because of their excellent maintenance skills and customer care. because of their excellent maintenance skills and customer care. More

by scolasin Verified Customer Verified Customer

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Martin was the most helpful when it came to any questions I had, I live in Tampa and even at the dealership there it doesn’t seem like they care as Much as he does, phenomenal customer service! Would 1000% I had, I live in Tampa and even at the dealership there it doesn’t seem like they care as Much as he does, phenomenal customer service! Would 1000% be willing to drive the 3 hours again to get major maintenance done! !!! More

by DC5MARTINEZ0331 Verified Customer Verified Customer

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I was very upset that I requested a loaner vehicle and that didn't happened but the service manager Eric called me and they ended up getting my vehicle back before my wife got off work so it worked out th that didn't happened but the service manager Eric called me and they ended up getting my vehicle back before my wife got off work so it worked out thos time. More

by rod.mcgriff Verified Customer Verified Customer

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Friendly staff. Lounge area needs more regular chairs. Service was quickly done, professionally done at a great price Lounge area needs more regular chairs. Service was quickly done, professionally done at a great price More

by jimprell Verified Customer Verified Customer

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I am new to Florida, my Infiniti had to be towed in due to purchasing contaminated fuel. From the first time I called, Drew in Service was absolutely amazing! He went above and beyond in every way. His com to purchasing contaminated fuel. From the first time I called, Drew in Service was absolutely amazing! He went above and beyond in every way. His communication was awesome. He kept me in the loop of every conversation he had with my insurance Company. I appreciate the dealership and everyone that worked on my car during this process. So happy to have an amazing dealership here in Florida as a new resident! You all deserve raises! More

by Melody Drenckberg Verified Customer Verified Customer

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Everyone was very helpful at Infiniti of Melbourne. Drew Huff the service advisor was extremely helpful especially. Drew Huff the service advisor was extremely helpful especially. More

by hunterreed2007 Verified Customer Verified Customer

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We buy all our cars there since 1997, 8 cars so far, their service department is also honest their service department is also honest More

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Superb service and communication! I was able to work from their comfortable lobby and wait for my vehicle to be serviced. I was able to work from their comfortable lobby and wait for my vehicle to be serviced. More

by AUDRAFARLEY525 Verified Customer Verified Customer

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Service manager is amazing he always seem to have excellent customer service and always cater to the things that I need given. Great suggestions of what will work better for me in the long run. excellent customer service and always cater to the things that I need given. Great suggestions of what will work better for me in the long run. More

by LAVE13 Verified Customer Verified Customer

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