Aaron Avanzado
Aaron Avanzado at Mercedes-Benz of Portland
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Aaron Avanzado | Page 2

Team Lead/Service Technician

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.3
27 Reviews
4.3

27 Reviews

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27 Reviews of Aaron Avanzado

March 31, 2023

Dealership Rating
Employee Rating

Great service department to work with. Always very honest and clear with any vehicle issues More

by MD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Joseph Davis, Kyle Dike, Hans Gartner, Andy Acevedo , Daniel Demeulle, Arthur Dimalanta, Brandon Godbey, Pavlo Kovalik

Apr 03, 2023

Mercedes-Benz of Portland responded

Thank you for trusting our team at Mercedes-Benz of Portland to provide your vehicle with proper and quality care. As always, we are happy to have remained transparent, and look forward to working with you again in the future.

March 20, 2023

Dealership Rating
Employee Rating

Great job and friendly helpful service. Will continue to use them in the future . Thanks More

by HODGESCRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2023

Mercedes-Benz of Portland responded

It was our pleasure providing helpful and friendly service. You taking the time to share this kind feedback means more than you know to our team, and we look forward to having you back at Mercedes-Benz of Portland for all of your vehicles future maintenance needs.

January 28, 2023

Dealership Rating
Employee Rating

Excellent job very professional and very helpful to make my 450 GL flac fixed and all the maintenance More

by ORITZWOODCARPENTRYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Joseph Davis, Kyle Dike, Jesus Soria, Hans Gartner, Andy Acevedo , Daniel Demeulle, Arthur Dimalanta, Rod Soprito

Jan 31, 2023

Mercedes-Benz of Portland responded

Hello! Our service team is very thankful that you took the time to appreciate their efforts! Thank you so much for leaving such a kind review and for also trusting that your car will be in good hands over here at MINI of Ramsey! Until next time, we wish you safe travels!

December 27, 2022

Dealership Rating
Employee Rating

My car was serviced on time and was washed inside and out! Service personnel were courteous and I was completely satisfied with the work done to my car. Will definitely be back for my next scheduled se More

by MARSHJOS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Dec 28, 2022

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service. Our team is happy to have provided you with quality and timely assistance. We look forward to your next maintenance appointment.

October 28, 2022

Dealership Rating
Employee Rating

The service technicians did I a good job on my services but my reservation which I made online was lost in the system which caused a 20 minute delay initially and the technician needed to confirm my parts More

by FORREST.GIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Mercedes-Benz of Portland responded

Hi Forrest! Thank you for taking the time to write about your experience. We are happy to see that regardless of the booking error, we were able to get your vehicle fixed. I hope we have the opportunity to turn your 4-star experience not a 5-star experience during your next visit.

September 15, 2022

Dealership Rating
Employee Rating

Professional, great service for a good price. Highly recommend them to service your Mercedes-benz More

by Santims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Sep 16, 2022

Mercedes-Benz of Portland responded

Thank you for recommending our service department. We are happy to assist you and look forward to your next visit here at Mercedes-Benz of Portland.

August 30, 2022

Dealership Rating
Employee Rating

It gorgeous and clean. Friendly service. Everyone is so positive and cheerful. Love walking around and chatting with all. Thank you for being the best!! Susie More

by SUSIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesley Blumenberg

Aug 31, 2022

Mercedes-Benz of Portland responded

Thanks for reviewing us and rating us 5 stars. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing Mercedes-Benz of Portland.

August 12, 2022

Dealership Rating
Employee Rating

Bill was $4600 plus. And then you bill another $9.42 for gas in the loaner. You didn’t send me a refund for over filing the last time I had a loaner! In the future I wi More

by ARTC120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 16, 2022

Mercedes-Benz of Portland responded

Good morning, we are sorry to hear you are disappointed that you were charged for fuel. Our loaner policy is listed on our website for transparency to all of our clients. This is also reviewed with all of our clients by our service advisors and the policies are listed on the contract that you sign when getting into a loaner vehicle. The loaner policy is also posted on our advisor's desk as well. All clients are responsible for the fuel used while in the loaner vehicle. Feel free to review our loaner policy at https://www.mercedesbenzportland.com/service/shuttle-loaner-vehicle-pick-up-delivery/ We are glad to hear the rest of the service went well. For any other questions, feel free to reach out to our service line at 503-273-8035.

Aug 16, 2022

ARTC120 responded

You did not send me a refund when I put too much in the previous time! And the rest of your service sucked

June 05, 2022

Dealership Rating
Employee Rating

Very good service and in time ,,I am so happy work with this dealer ,thank you More

by Vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez, Joseph Davis, Kyle Dike , Mo Abujamous, Wesley Blumenberg

Jun 07, 2022

Mercedes-Benz of Portland responded

Hello Vu, It is a delight to receive your recommendation. Thank you for the kind feedback!

June 02, 2022

Dealership Rating
Employee Rating

Great customer service. The only negative is the poor job they do cleaning the inside of the windshield. Dirty rag or something, always has water streaks, glares really bad More

by DOUGLAS.PEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Mercedes-Benz of Portland responded

We appreciate the feedback which will be shared with our staff for awareness. Cheers for sharing that your visit was a great, 5-star customer service experience!

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