Mark Tower
Mark Tower at Mercedes-Benz of Portland
Refer Me

Mark Tower

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

Contact Me
4.8
349 Reviews
4.8

349 Reviews

Write a Review

349 Reviews of Mark Tower

March 27, 2024

Dealership Rating
Employee Rating

Great work. Mark was excellent to work with. I have all my Service work done there and have for 14 years. More

by BOB.J
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Mar 27, 2024

Mercedes-Benz of Portland responded

Bob, we're delighted to know that Mark and our team at Mercedes-Benz of Portland have been able to provide you with excellent service for the past 14 years. Thank you for your loyalty!

March 22, 2024

Dealership Rating
Employee Rating

It was a great experience! Nice, efficient and smooth. I enjoyed my time and would recommend to others. More

by LEXXIRAMAKERS
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Mar 22, 2024

Mercedes-Benz of Portland responded

We're so glad to know you had a great experience at Mercedes-Benz of Portland! Thank you for recommending us, we appreciate it.

March 02, 2024

Dealership Rating
Employee Rating

Mark's patience, professionalism, and commitment to problem solve is unmatched. It doesn't matter where I buy my MB, I will always choose Mark and MB of Portland when it comes to service. More

by Jaobiz
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Mar 04, 2024

Mercedes-Benz of Portland responded

We're delighted to know that Mark's dedication and professionalism made a lasting impression on you. We appreciate your loyalty to Mercedes-Benz of Portland for all your service needs!

February 29, 2024

Dealership Rating
Employee Rating

Easy customer service experience with Mark & a convenient location. Usually able to provide a loaner car & or a Lyft to your destination. More

by J proctor
Recommend Dealer
Yes

Other Employees Tagged: Samuel Kim, Rod Soprito

Mar 04, 2024

Mercedes-Benz of Portland responded

We're glad to know you had a smooth experience with Mark here at Mercedes-Benz of Portland. Providing loaner cars and convenient transportation options is part of our commitment to excellent service! Thank you for the review.

February 26, 2024

Dealership Rating
Employee Rating

They are very informative on my car. . they also make sure I am comfortable waiting for the service to be completed. More

by marhux
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Feb 29, 2024

Mercedes-Benz of Portland responded

Hello, we're glad to know you had a comfortable and informative experience with our team here at Mercedes-Benz of Portland. Thank you for trusting us with your car's service needs!

February 23, 2024

Dealership Rating
Employee Rating

Under staff and over booking services. I had to wait triple my anticipated time frame for tires replacement. Thank goodness Mark was able to give me a loaner after waiting for 3 hours. The More

by DIEMDMD
Recommend Dealer
No

Other Employees Tagged: Mark Tower

Feb 27, 2024

Mercedes-Benz of Portland responded

I'm sorry to learn about your extended wait time for tire replacement. We appreciate your patience and understanding, especially in situations where we are understaffed, and can assure you we are working diligently to expand our team. In the meantime, please don't hesitate to reach out to me directly should you wish to discuss further. Eric Trueblood - Service Manager - 503-228-8351

February 15, 2024

Dealership Rating
Employee Rating

Although the engine lite went on again after the first drop off Mark made arrangements to fix the problem More

by QIXOTE16
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Feb 16, 2024

Mercedes-Benz of Portland responded

We're glad to know that Mark was able to assist you with your engine light issue at Mercedes-Benz of Portland. We always aim for our customers' satisfaction and it's great knowing we hit the mark!

January 19, 2024

Dealership Rating
Employee Rating

Very please with the dealership, enjoyed the gourmet coffee. I'm impressed with the service department, especially Mark and the gentleman at the service counter. More

by TRACYLE921
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Jan 19, 2024

Mercedes-Benz of Portland responded

We're delighted to know you enjoyed your experience with us at Mercedes-Benz of Portland, especially the gourmet coffee and our service department. Your kind words about Mark and our team are much appreciated! Until your next service, safe travels!

January 19, 2024

Dealership Rating
Employee Rating

While experience is somewhat limited, have found any/all encounters very positive. Experience thus far limited to small parts purchase and Service. As noted above, extremely pleased with Service and Service More

by RITA.BLADOW
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Jan 19, 2024

Mercedes-Benz of Portland responded

Rita, we're glad to know your experiences with our team at Mercedes-Benz of Portland have been positive so far. Thanks for acknowledging Mark's efforts! We appreciate you choosing us for your service and parts needs.

January 18, 2024

Dealership Rating
Employee Rating

He provided good service and communicated effectively The repairs went just fine and I was in and out quite quickly More

by SEANVBHATIA
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Jan 19, 2024

Mercedes-Benz of Portland responded

Sean, we're glad to know you had a smooth and efficient service experience here at Mercedes-Benz of Portland. We appreciate your feedback and hope to get the opportunity to work with you again!

1
...

Dealership Inventory (199 Vehicles)

new 2024 Mercedes-Benz EQE 350 car, priced at $88,575
2024 Mercedes-Benz EQE 350
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
used 2019 FIAT 500e car, priced at $15,998
2019 FIAT 500e
used
Pompei Silver exterior
Automatic
Front-wheel Drive
new 2024 Mercedes-Benz AMG GLE 63 car, priced at $137,070
2024 Mercedes-Benz AMG GLE 63
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLB 250 car, priced at $52,045
2024 Mercedes-Benz GLB 250
new
Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLE 450 Plug-In Hybrid car, priced at $82,475
2024 Mercedes-Benz GLE 450 Plug-In Hybrid
new
Black exterior
Automatic
All-wheel Drive
used 2020 Cadillac Escalade car, priced at $52,998
2020 Cadillac Escalade
used
Crystal White Tri-Coat exterior
Automatic
Four-wheel Drive