Adam Russell | Page 8

Best experience I've had with a dealership. Adam was responsive and informative. He didn't ask for my name or contact info. He showed me cars based on what I told him about my interests. I t Adam was responsive and informative. He didn't ask for my name or contact info. He showed me cars based on what I told him about my interests. I took info home to my wife and we returned together. We bought a car because it was exactly what we wanted. The price was market correct and Adam has been very helpful to us both during the sales process and afterwards. If you are interested in a used (previously owned) car, ask for Adam Russell and you will have an exceptionally pleasant experience. More

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I would do business here again! If there is anyone I could recommend it would be Adam Russell. He helped us from the moment we walked in and he knew a lot about the two vechicles I h If there is anyone I could recommend it would be Adam Russell. He helped us from the moment we walked in and he knew a lot about the two vechicles I had my heart set on and he knew which would be best for our family. He is a very genuine person and we will be back because of him! More

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Pleasantly surprised! We found a small truck that we thought would be the perfect “first car” for our teenage son. We were dreading the sale process and the back and forth We found a small truck that we thought would be the perfect “first car” for our teenage son. We were dreading the sale process and the back and forth with negotiations 😣 It was the best experience we’ve had from a dealer when purchasing a car! Adam was very personable and professional! We would definitely return to Bill Utter Ford in the future! Thanks for a job well done!! More

by Long time Dentinite Verified Customer Verified Customer

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Great Dealer! very impressed with the used car buying process here, service was awesome. They worked hard to make us happy. When we had an issue just after purcha very impressed with the used car buying process here, service was awesome. They worked hard to make us happy. When we had an issue just after purchase of a new car, they promptly did everything possible to right the situation. I have been disappointed with another dealer a few months back, and I'll shop Bill Utter again next time. More

by brianmhuff Verified Customer Verified Customer

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Great Experience with this Dealer! Highly Recomemd, First Cl Drove 3hrs to purchase a vehicle they had for sale. Adam Russell my sales guy had excellent communication, worked on getting me the best deal possible Drove 3hrs to purchase a vehicle they had for sale. Adam Russell my sales guy had excellent communication, worked on getting me the best deal possible, had the car detailed and gas completely filled knowing Inwas driving 3hrs back home. Had all the paperwork ready and a meeting set with finance as soon as I walked in. Best experience I've had with a dealership. First Class, Highly recomend! More

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Excellent customer service! Excellent customer service from Adam and Mike! The process of buying a car was stress free. I did not feel pressured to buy the car or felt like they Excellent customer service from Adam and Mike! The process of buying a car was stress free. I did not feel pressured to buy the car or felt like they were using sales tactics. The entire process was short and painless from the test drive to the finance. More

by Adrianp23 Verified Customer Verified Customer

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Excellent Cust. Srvc! Highly recommend! We saw the truck online that we needed for our ranch, called Bill Utter Ford (BUF), spoke with Adam, flew in to get the truck, and Adam ensured that i We saw the truck online that we needed for our ranch, called Bill Utter Ford (BUF), spoke with Adam, flew in to get the truck, and Adam ensured that it all went extremely smoothly (from 1st phone call to paperwork to driving off the lot). We highly recommend Adam and BUF to anyone looking for superior cust. srvc., promptness, and thoroughness. Thank you, Adam!....thank you, BUF! ~~ A Fellow Texan More

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Very helpful It was scary for me, buying a car by myself the first time. Adam made the process easy and painless. He was helpful, respectful, and made himself avai It was scary for me, buying a car by myself the first time. Adam made the process easy and painless. He was helpful, respectful, and made himself available for questions or concerns. Kenneth did my financing and he was also very knowledgeable and helpful. I highly recommend this dealership. More

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Most transparent, honest, and reasonable dealership ever Adam at Bill Utter Ford was transparent, honest, and helpful. I’ve never had a better experience buying a vehicle anywhere else. I will definitely ret Adam at Bill Utter Ford was transparent, honest, and helpful. I’ve never had a better experience buying a vehicle anywhere else. I will definitely return for my next purchase and will suggest Bill Utter to everyone I know More

by jeremy_mclendon Verified Customer Verified Customer

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2018 Explorer Adam was quick in responding to questions. Very professional and knowledgable about the explorer. He had all my paperwork ready to go on my arrival. T Adam was quick in responding to questions. Very professional and knowledgable about the explorer. He had all my paperwork ready to go on my arrival. Thank you More

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