Adam Russell | Page 9

Look for used truck I went looking for a used truck under $20,000. Adam showed me several different trucks in my price range. He never pushed me to buy a more expensive I went looking for a used truck under $20,000. Adam showed me several different trucks in my price range. He never pushed me to buy a more expensive model. The day after I bought my truck I went back to ask for help connecting my phone, we talked about the bubbles in the windshield. Adam told me the dealership would replace it no charge. that's a real blessing. Thank You! More

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AMAZING! I found the car I wanted through the dealership website and came in for a testdrive. I worked with Adam Russell (highly recommend) and he was very kin I found the car I wanted through the dealership website and came in for a testdrive. I worked with Adam Russell (highly recommend) and he was very kind, personable and not pushy! Overall I felt the process of purchasing my dream car was very easy and everyone at the dealership was helpful and transparent- no hidden fees, no unpleasant surprises. From all the research I’ve done (Kelly Blue Book, True Car, etc..) I got an extremely fair price for the vehicle and Mike Lewis made the paperwork and financial part of the transaction as smooth amd painless as possible. I couldn’t be happier! More

by jmcadams Verified Customer Verified Customer

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Pleasant Adam was a very pleasant salesman to work with. He sold me a car that fit my wants and price. Never did I feel pushed into buying a car. I would recom Adam was a very pleasant salesman to work with. He sold me a car that fit my wants and price. Never did I feel pushed into buying a car. I would recommend him to anyone interested in buying a car. More

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This is how buying a car should be. I've only purchased a vehicle from a dealership twice before and neither was a good experience. I'm happy to say that Adam Russell and Bill Utter Ford I've only purchased a vehicle from a dealership twice before and neither was a good experience. I'm happy to say that Adam Russell and Bill Utter Ford were completely different. There was no pressure and no false promises. The agreed upon price was to include minor dent repair and even after the sale was 100% complete, they followed through exactly as promised. All you have to do is look at the reviews of Bill Utter compared to those of the other large dealerships in the area and it becomes obvious that they're doing something better than the competition. More

by ken79 Verified Customer Verified Customer

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Used car purchase Saw a car online called and made an appointment to test drive. Got there the car was ready to drive and they let me take it home that afternoon so the Saw a car online called and made an appointment to test drive. Got there the car was ready to drive and they let me take it home that afternoon so the wife could see it and drove it back to them 4 hours later answered all questions and bought the car. Super easy to work with and very competitive price. Did the paperwork in less than 5 minutes and drive off. Love that there was no pressure, no constant phone calls, emails or anything else. Adam the salesman respected my time and will give them a opportunity on my next car later next year!! More

by garyrichardson720 Verified Customer Verified Customer

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Buying a pre-owned Edge. Salesman was straight talking and no pressure. Gave me information for my decision and gave me time to make a decision. Also helped me set up my phone Salesman was straight talking and no pressure. Gave me information for my decision and gave me time to make a decision. Also helped me set up my phone with the car. Along with showing me other features on the car. More

by richard75080 Verified Customer Verified Customer

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Excellent Your service department is excellent. The waiting room is very friendly and the waiting time for service was very good. I was in and out in no time. Your service department is excellent. The waiting room is very friendly and the waiting time for service was very good. I was in and out in no time. More

by CTHEEL Verified Customer Verified Customer

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No Worries Great salesman and easy process. Love our vehicles! We’re definitely part of the Ford family. We got exactly what we wanted. We couldn’t have asked Great salesman and easy process. Love our vehicles! We’re definitely part of the Ford family. We got exactly what we wanted. We couldn’t have asked for more. More

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I had a great experience buying a new car Adam was efficient, honest and worked out a great price for me. This is the third car I bought from him, and will by my forth from him too. Adam was efficient, honest and worked out a great price for me. This is the third car I bought from him, and will by my forth from him too. More

by JACK.C.OCONNOR76 Verified Customer Verified Customer

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It was a great and easy process I was very impressed with the way that my experience went on my new purchase and I would recommend Bill Utter Ford to anybody for sure. I was very impressed with the way that my experience went on my new purchase and I would recommend Bill Utter Ford to anybody for sure. More

by LSCTRUCKSHOP Verified Customer Verified Customer

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