Agustin Ibarra
Agustin Ibarra at Midway Dodge

Agustin Ibarra

Service Advisor

Midway Dodge

4747 S Pulaski Rd
Chicago, IL 60632

Contact Me
4.7
25 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

25 Reviews

Write a Review

25 Reviews of Agustin Ibarra

July 18, 2026

Dealership Rating
Employee Rating

Agustin kept me in the loop. From the delay in parts arriving to letting me know the morning of their arrival that my vehicle would be ready. He was true to his word, my vertices More

by grlnxdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2026

Dealership Rating
Employee Rating

Poor communication by staff with customers. Agustin was nice but I was passed off to different staff members without knowing their name. Every time I go they attempt to upsell me on services I More

by williamdrew2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 14, 2026

Midway Dodge responded

Hello, I am sorry for the confusion. I will have Agustin reach out to. Based on "upselling", what we do is we advise you of services that are factory required maintenance that is directed by the manufacturer based on time and mileage. It is your choice if you want to maintain your vehicle. We apologize for the mix up with the cashier. We have addressed the concern.

July 11, 2026

Dealership Rating
Employee Rating

I just got a oil change it was quick The first thing they asked me was I ok and did i need anything.. More

by rr.davis99
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Jul 14, 2026

Midway Dodge responded

REVIEWS LIKE THIS REASSURE ME THAT THE STAFF IS DOING THEIR JOBS, WHICH IS TO SERVE YOU! THANK YOU FOR THE REVIEW!

July 07, 2026

Dealership Rating
Employee Rating

The dealership was clean and hospitable! The staff has no problem in assisting a customer in need. More

by kiany5276
Recommend Dealer
Yes

Other Employees Tagged: A nice young lady at the front window who was kind enough to share her phone charger. My phone only had 5% charge. Thank you again for helping me.

Jul 14, 2026

Midway Dodge responded

THANK YOU FOR THE REVIEW! ALL OF OUR CLIENTS ARE TREATED LIKE FAMILY!

July 01, 2026

Dealership Rating
Employee Rating

Augustine always professional, friendly and efficient. Rest of staff and mechanics always helpful and friendly. More

by CHGOBETTY
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Jul 01, 2026

Midway Dodge responded

Thank you so much! Please keep us in mind for all your vehicle needs!

July 01, 2026

Dealership Rating
Employee Rating

Agustin Ibarra was very professional, and respectful, explained everything thoroughly and knows who to go to get the job done. More

by yahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Midway Dodge responded

AWESOME REVIEW! Thank you so much and if you ever need anything feel free to always reach out to Agustin!

June 27, 2026

Dealership Rating
Employee Rating

Great customer service attended to all my needs very satisfied very happy with my car! They are the best!! More

by Deanna.hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Midway Dodge responded

THANK YOU SO MUCH FOR THE GREAT REVIEW!

June 23, 2026

Dealership Rating
Employee Rating

Great customer service Great customer service from start to finish,fast service I received Great customer service from start to finish,fast service my wait was not long More

by mmchicago89
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Jun 23, 2026

Midway Dodge responded

Thank you so much for the great review! We look forward to being able to continue to service your vehicle!

June 23, 2026

Dealership Rating
Employee Rating

Good customer service Service advisor understood my concern,I was updated on my vehicle from start to finish More

by mmchicago89
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

June 23, 2026

Dealership Rating
Employee Rating

They sold to my wife a vehicle that was involved in a crash and didn't let us know , carfax was unavailable . I found it was in the accident, because the wipers bottle was all destroyed inside the hood More

by chaidez_ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ANDREW SCHLOSSER, Santiago Rosales, Juan Diaz, John Franko, Eric Robles , Don't know they're names

Jun 23, 2026

Midway Dodge responded

Please contact your salesman and sales manager to rectify this situation. Thanks.

1

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