Ajay Malani

This is the 5th Escape that I bought at Riata. Ajay found the 2.0L Ecoboost in the color that I requested. Vehicle arrived (from a different dealership) and he had it ready to go when I arrived. Ajay found the 2.0L Ecoboost in the color that I requested. Vehicle arrived (from a different dealership) and he had it ready to go when I arrived. The entire process went very smooth. More

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Love all the guys, great people and always take care of me. Bought here for years and will keep coming back. me. Bought here for years and will keep coming back. More

by FERMARTINEZC10 Verified Customer Verified Customer

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It’s my 4th purchased vehicle. The staff takes care of me and my vehicles through their service. The staff takes care of me and my vehicles through their service. More

by PERFETTOTC Verified Customer Verified Customer

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Every thing was good except for the cars that I was trying to get had recalls that’s something that should’ve been checked before customers arrived trying to get had recalls that’s something that should’ve been checked before customers arrived More

by TREJOEMANUEL96 Verified Customer Verified Customer

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AJ has been our go to guy for our vehicles . . we have referred so many friends and family to him .. We will continue too .. . we have referred so many friends and family to him .. We will continue too .. More

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Whether I,m trading or buying, they have always worked with me to create a deal that I can live with. The service department is very accommodating and works with me to get my car in and get service and r with me to create a deal that I can live with. The service department is very accommodating and works with me to get my car in and get service and repairs done in a timely manner. More

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Ajay really worked with me to find the right truck with the features I needed at a price I could afford. He made several recommendations that led me to consider a couple more features that I really did nee the features I needed at a price I could afford. He made several recommendations that led me to consider a couple more features that I really did need, and now really appreciate on my new truck. Thanks Ajay! More

by JIM Verified Customer Verified Customer

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Excellent service. Showed up in time and had no issues updating the car. I would recommend him to others. Showed up in time and had no issues updating the car. I would recommend him to others. More

by ERIC.HOVEY Verified Customer Verified Customer

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Ajay, Oscar and Pulga took excellent care of me. I would definitely recommend anyone to go visit with them for their new vehicle! I would definitely recommend anyone to go visit with them for their new vehicle! More

by RAMI.GARZA Verified Customer Verified Customer

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Update- On today I had a mobile tech come out because my car breaks started making a loud noise. He inspected my car and told me all my breaks needed to be replaced because there was no lubricant put on the car breaks started making a loud noise. He inspected my car and told me all my breaks needed to be replaced because there was no lubricant put on the breaks. I called Manir Ford and Randall told me I had a warranty on the breaks. I told him they would never work on anything else I own. Randall was very rude. Do not do business with these people. The mobile tech is costing only $450.00 in which I paid Riata Ford $900.00 plus for the same work they did wrong...... 11/14/2024- Do not let these people work on your car, my front breaks went out sometime in September. I was driving, when all of a sudden, I didn't have breaks. The break line was bad. I paid to get it fixed not knowing it was a recall on the breakline. In November I was getting off of work and had picked up my 4 month grandchild in 7 am traffic when again, I had no breaks. I prayed and made it home. I took the car to Jay's in Elgin Texas which told me that the car has recalls on it and if they fixed it, it would be $920.00. I called Riata and was told they couldn't tell me anything unless I brought the car to them. I had my car towed to the Manor Riata Ford. They kept my car 7 days without me known anything, then the manager called me.and told me they would take care of the break line but the other parts I would have to pay to get it fixed. I paid $900 plus Dollars. At this time I was very upset and wrote a review. Not wanting anything else to do with them. But since my car has been returned when I turn left there is a knock in my car and the RPM keeps losing pressure when in park. I'm very upset and disappointed because NONE OF THESE PROBLEMS WERE HAPPENING UNTIL AFTER WORK WAS DONE BY THIS DEALERSHIP. VERY CONCERNING. More

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