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Al Ransome
Al Ransome at Criswell Nissan

Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
184 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

184 Reviews

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184 Reviews of Al Ransome

May 29, 2025

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Employee Rating

The service center did a great job fixing the break line on my Nissan Rogue. More

by PIERRE
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Recommend Dealer
Yes
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May 29, 2025

Criswell Nissan responded

We're happy to see we were able to really help you out! Don't hesitate to reach out if anything else comes up.

May 26, 2025

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Came for oil change, ended spending more w/o prior notification outside warranty. Otherwise okay More

by Vyapuri
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Recommend Dealer
Yes
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May 27, 2025

Criswell Nissan responded

Thank you for taking the time to share this feedback. We value your business and hope to be of service to you in the future.

May 25, 2025

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Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. More

by CARBBI
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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May 26, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

May 25, 2025

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Griswold Nissan is very professional Service Department never have a problem when I come in. They wait on me immediately. Keep me informed of what’s going on and just really take good care of me. More

by Gpmargelos
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo

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May 26, 2025

Criswell Nissan responded

Thank you for sharing this positive feedback! We look forward to your next visit to Criswell!

May 25, 2025

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very good staffs and service but need more Vale parking person available to accommodate after finish service vehicle More

by SUBBAYYAN44
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Recommend Dealer
Yes
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May 26, 2025

Criswell Nissan responded

We value the opportunity to work with you and appreciate you taking the time to share these comments with us. We hope your next visit with us meets your expectations. Thanks again for choosing Criswell!

May 23, 2025

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The best Nissan dealership on the east coast service writer pai and manager deuce by far easiest people to deal with More

by WEISERSAMUEL
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo

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May 24, 2025

Criswell Nissan responded

Thank you so much for taking the time to let us know how we are doing! We value your business and truly appreciate this positive feedback.

May 20, 2025

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Excellent customer service as always! This is my second purchase with Enrique! He is the best! Thank you to the entire team for their excellent service as always! More

by scott45612
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo, Chris Collins

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May 20, 2025

Criswell Nissan responded

It's wonderful to know Enrique and Criswell earned your repeat business! Thank you for taking the time to share this positive review with us and please don't hesitate to reach out if we can help in any other way.

May 19, 2025

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I always make sure to take my Nissan to criswell in germantown. It’s always quick service and great customer service. More

by okraiders212121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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May 20, 2025

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event, and it's great to see you are pleased with the results. We look forward to your next visit with us!

May 19, 2025

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They always do a good job. The only problem I have is the long wait time. More

by mabel.nartey
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Recommend Dealer
Yes
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May 20, 2025

Criswell Nissan responded

We appreciate this feedback and apologize for any inconvenience. We hope your next visit with us is completed more promptly. Thank you again for choosing to work with the Criswell team to keep your vehicle well maintained.

May 18, 2025

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Always a pleasure working with the staff at Criswell Nissan. The service is spot on. More

by Gpmargelos
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

Criswell Nissan responded

Thank you for your continued patronage! Don't hesitate to reach out if we can help in any other way.

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