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Al Ransome
Al Ransome at Criswell Nissan
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Al Ransome | Page 2

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.5
102 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.5

102 Reviews

Write a Review

102 Reviews of Al Ransome

April 19, 2024

Dealership Rating
Employee Rating

The dealership is always on pint with the service and competitive with pricing with the basic services More

by dancue2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo

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Apr 23, 2024

Criswell Nissan responded

We appreciate you taking the time to let us know how we are doing. Our skilled staff looks forward to seeing you again when your vehicle is due for its next routine maintenance visit.

April 13, 2024

Dealership Rating
Employee Rating

Nice and. Respectful people nice Very Friendly service was excellent great place to go for service More

by Jayy2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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Apr 15, 2024

Criswell Nissan responded

Thanks for sharing this positive feedback! We're thrilled to see you were pleased with the standout service you received at Criswell. Don't hesitate to reach out if we can help in any other way.

April 01, 2024

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Employee Rating

Good customer service in the service garage. Deuce is always a pleasure to talk to as well More

by meschuster28
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton

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Apr 01, 2024

Criswell Nissan responded

It's great to know you can depend on our staff to provide excellent customer care and high quality vehicle service. We value your business and look forward to the next opportunity to work with you.

March 28, 2024

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Employee Rating

Every time I bring my car to criswell I am treated very professionally. Work is done quickly and I am kept informed with the progress. More

by Gpmargelos
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Recommend Dealer
Yes
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Mar 29, 2024

Criswell Nissan responded

It's great to know you can count on our top notch team to provide an excellent service event each time you visit our dealership. We look forward to seeing you soon!

March 22, 2024

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Employee Rating

The service center and staff was very professional friendly. The facility was very clean, the waiting area was very comfortable More

by ROGERJONES677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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Mar 25, 2024

Criswell Nissan responded

It's wonderful to know you enjoyed an all-around outstanding experience at Criswell. We value your business and hope to be of service to you in the future.

March 21, 2024

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Best service I’ve had in over 10 years! Kudos to the management team for making conscious decision that improved customer experience. More

by Yess20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gail - she is a breath of fresh air!

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Mar 25, 2024

Criswell Nissan responded

Thank you for taking the time to share this positive feedback! It's exciting to see you enjoyed a great customer service experience at Criswell. We hope to see you again when your vehicle is due for its next routine service visit.

March 21, 2024

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Outstanding Customer Service provided by Criswell Nissan, the work was completed at time. Great job More

by SSTHUKRAL
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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Mar 25, 2024

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to your next visit with us.

March 21, 2024

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Very pleasant experience an everyone was on their a game. The car was fixed in a time frame that fit my schedule great job done well. More

by ANDREWJONES8839
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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Mar 25, 2024

Criswell Nissan responded

We're happy to see we met your expectations! Don't hesitate to reach out if we can be of service to you in the future.

March 20, 2024

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Employee Rating

You guys suck. I called in advance of my appoitment. Went in to my appointment for a new key fob. They reviewed my info and checked me in. Made me wait in the w More

by STEVESMITH14504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ericka Escobar

Helpful
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Mar 25, 2024

Criswell Nissan responded

Thank you for bringing this to our attention. We apologize for this oversight and any inconvenience. We do hope that you will consider giving us another chance to work with you in the future to provide a better experience.

March 04, 2024

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Employee Rating

The service advisor is very professional and the communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. More

by ARAYHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar , Dalton

Helpful
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Mar 06, 2024

Criswell Nissan responded

It's great to see you were satisfied with your Criswell Nissan experience! Our team is always happy to help with any of your automotive needs, and we hope to see you when your vehicle is due for its next routine service visit.

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