Alan Poon

The service tech was very knowledgeable. He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. H He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. He provided a chair for me at the counter. More

by J.M.WONG Verified Customer Verified Customer

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Had some problems with AS lately. But Jay Parafina is a really good problem solver. But Jay Parafina is a really good problem solver. More

by gforsburg Verified Customer Verified Customer

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Excellent customer service. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. More

by mwillz Verified Customer Verified Customer

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I am always treated so well at Albany Subaru. Good service, shuttle rides, and always done before they predict. Very friendly too! Good service, shuttle rides, and always done before they predict. Very friendly too! More

by LARRY.JACOBSON Verified Customer Verified Customer

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I was able to drive in with a flattening tire (under warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many year warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many years and very satisfied with the service. Thank you! More

by moonwolfmama Verified Customer Verified Customer

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Everything about this transaction was good, just the way it should be, including the follow up. Thank you. it should be, including the follow up. Thank you. More

by akotoulas Verified Customer Verified Customer

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I received excellent service from Alan Poon, the shuttle drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. More

by MEAGANLARA Verified Customer Verified Customer

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Very good service and communication. Helpful, polite, efficient. Nice waiting room especially with the television turned out. Helpful, polite, efficient. Nice waiting room especially with the television turned out. More

by LYNNZIMM Verified Customer Verified Customer

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when I need repair done right, it’s always albany subaru. a big shout out to to alan poon and the shuttle crew. a big shout out to to alan poon and the shuttle crew. More

by provideo Verified Customer Verified Customer

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Have been coming here for years. Always good and friendly service no matter what service person I get. Always good and friendly service no matter what service person I get. More

by RBHARVEY Verified Customer Verified Customer

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