Jay Parafina
Jay Parafina at Albany Subaru
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Jay Parafina

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Jay Parafina

May 01, 2024

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Employee Rating

I was very disappointed to learn that I paid about 30-40% more for my 60K services than a local independent shop would charge. I will have to reevaluate my long and loyal service here. More

by msedonaen
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Recommend Dealer
No

May 01, 2024

Dealership Rating
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Quick to offer help and clear explanation of tires issues. Provided also tires change estimates More

by liberatim
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Recommend Dealer
Yes

Other Employees Tagged: DAnny Gongora

April 29, 2024

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The people at Albany Subaru are helpful, friendly and willing to work with the customer’s schedule. More

by GINIF1
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Recommend Dealer
Yes

April 26, 2024

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Excellent services: professional, informative, knowledgeable, politeness, accommodating and just a friendly environment. Always had and will have my Subaru service at Albany Subaru service depart More

by ctcolombo
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Recommend Dealer
Yes

April 22, 2024

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Aaron, the service manager was very helpful above and beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with More

by NASCARFAN0
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Recommend Dealer
Yes

April 22, 2024

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Very knowledgeable and professional staff. Courteous and patient with all questions. Definitely would recommend them anytime for service More

by kaidendavid
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Recommend Dealer
Yes

April 21, 2024

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Great service from the team that starts with an explanation of the tiers of regular maintenance service and their recommendations. Good communication as well to let me know what work is required af More

by IANDERSEN25
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Recommend Dealer
Yes

April 20, 2024

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Great service! I've been taking my hybrid Crosstrek here for years, and I'm always pleased with the results. More

by nancy94705
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Martinez

April 19, 2024

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It’s easy to make appointments and staff are friendly, smart, and efficient. I look forward to my car’s maintenance and have confidence that the mechanic will spot a problem. More

by marlenekeller9577
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Recommend Dealer
Yes

Other Employees Tagged: Christine West

April 19, 2024

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Employee Rating

Excellent service from start to finish. Very helpful staff. The follow-up appointment was very quick and efficient. More

by jlaramee.lhenry
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros

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