Victoria Cisneros
Victoria Cisneros at Albany Subaru

Victoria Cisneros

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.8
264 Reviews
4.8

264 Reviews

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264 Reviews of Victoria Cisneros

June 02, 2026

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Employee Rating

I was pleased with the process and outcome of the appointment. Sometimes it takes effort to receive all the pertinent information. More

by westatthebay
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Christine West

Jun 02, 2026

Albany Subaru responded

It’s wonderful to hear our team provided clear information and that the service appointment went smoothly. We’re glad the outcome met your expectations. Please reach out if you ever need assistance with your Subaru.

May 30, 2026

Dealership Rating
Employee Rating

Victoria is kind, efficient and great at her job. She knew who I was before I even told her and she was exceptionally helpful and honest. Amazing at her job More

by zarrin.lilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Albany Subaru responded

We’re thrilled that Victoria recognized you right away and offered helpful, honest service. Your feedback means a lot, and we’re glad she made the process efficient. We look forward to servicing your Subaru Outback again.

May 24, 2026

Dealership Rating
Employee Rating

Service was prompt and friendly. Communication was great as well. Thank you for your help. More

by kim.sharrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Albany Subaru responded

Thank you for highlighting our prompt and friendly service and communication. We’ll share your kind words with Victoria and the rest of the team. Let us know anytime you need service for your Subaru.

March 05, 2026

Dealership Rating
Employee Rating

Once again, I was impressed with the professionalism and courtesy of all those I dealt with. More

by HWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine West

January 24, 2026

Dealership Rating
Employee Rating

I am always well taken care of at Albany Subaru and will continue to use it. More

by DONNA6170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Riise

January 09, 2026

Dealership Rating
Employee Rating

Poor communication. Just had the insurance adjuster out and he said the job was not completed. I won’t be coming to you guys anymore. More

by MR_ARTOO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

January 04, 2026

Dealership Rating
Employee Rating

I am always happy with the kind folks at Albany Subaru and the excellent quality of their work. It's great peace of mind to know they're there looking out for my Subie and me. More

by MARYE-OAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

Dealership Rating
Employee Rating

Clear communication, super clean facility, work completed early nearly every time. Service recommendations and options are explained in simple terms. More

by Zephyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikkie Ali, Jay Parafina

December 08, 2025

Dealership Rating
Employee Rating

Staff is extremely helpful and patience with guest coming in to look into purchasing a ne vehicle More

by NT.HILDEBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2025

Dealership Rating
Employee Rating

PLEASE PLEASE PLEEEEASE STOP SENDING ME THESE INCESSANT E-MAILS OVER AND OVER AGAIN - I HAVE REQUESTED THIS MORE THAN HALF A DOZEN TIMES. THANK YOU SO MUCH!!!! More

by DASHING.ROOSTER
Recommend Dealer
Yes
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