Alan Royce

I appreciate Allen stepping in to repair my car that l was complaining since last December. was complaining since last December. More

by alhairston63 Verified Customer Verified Customer

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They are honest about their work and they have the best work ethics for their clients. work ethics for their clients. More

by n.milliman62 Verified Customer Verified Customer

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Work with me the whole time. Great on communication. Service adviser was courteous and friendly. Great on communication. Service adviser was courteous and friendly. More

by bekcool Verified Customer Verified Customer

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Austin rocks to say the list, he is very professional and personable and has a great sense of humor , I have worked with him for years and he has remained consistent , he is kind of guy you wish to know out personable and has a great sense of humor , I have worked with him for years and he has remained consistent , he is kind of guy you wish to know outside of work cause he seems intelligent and kind hearted . Basney has a good one , although I tried to have him come work for me and will still keep trying , l!!! Lol More

by Carpizzyezzy Verified Customer Verified Customer

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Bob Briney did an excellent job of explaining the car and features. I had not bought a new car in 15 years. Had issues after taking the car. Paperwork included everything that was checked on the car. I had n features. I had not bought a new car in 15 years. Had issues after taking the car. Paperwork included everything that was checked on the car. I had noticed it was in Dec. after the car would not start, I looked closely and realized it was in 2024, not 2025. The car had been sitting for a year. The service department and Alan was good about taking care of the issues. Thank you, Judy Francis More

by Aztectravel1 Verified Customer Verified Customer

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Appointment times are ignored. Plan for an all-day wait. If your appointment is 8:15 a.m. you likely won’t be out until late afternoon. Three times in the past few months their exc Plan for an all-day wait. If your appointment is 8:15 a.m. you likely won’t be out until late afternoon. Three times in the past few months their excuse to me was always the same: someone’s on vacation; they are real busy that day; appointments are just drop off times. They need to manage the problem, not just give a formulated response why you have to wait all day. If appointments are just drop off times, they need to tell their customers about their weird appointment policy long before they show up. More

by Tiredofwaiting Verified Customer Verified Customer

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I have always been happy with the service I have received from at Basney Honda. from at Basney Honda. More

by kelee56 Verified Customer Verified Customer

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My car was taken care of in a timely and friendly fashion. They even washed my car. fashion. They even washed my car. More

by foo987 Verified Customer Verified Customer

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Yells and screams at employees in front of people, doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person More

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My repairs were done faster than I expected and I got a free carwash to boot. They were friendly and proficient. free carwash to boot. They were friendly and proficient. More

by foo987 Verified Customer Verified Customer

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