Albert Berisha

⭐️⭐️⭐️⭐️⭐️ Outstanding Service at Mercedes-Benz of Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advis Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advisor, Albert Berisha, for his outstanding professionalism and care. From the moment I arrived, Albert was welcoming, knowledgeable, and incredibly attentive. He took the time to clearly explain the service process, answered all of my questions, and kept me informed every step of the way. His communication was prompt and transparent, which made the entire experience smooth and stress-free. Albert’s attention to detail, honesty, and genuine commitment to customer satisfaction truly set him apart. It’s rare to find someone who combines technical expertise with such a high level of customer care. Thanks to him, I felt confident that my vehicle was in excellent hands. Also, I want to recognize Stiljan, the service mechanic that worked on my car for his professional expertise and dedication. Mercedes-Benz of Boston is fortunate to have Albert on their team. I highly recommend their service department, and if you have the chance, ask for Albert Berisha—you won’t be disappointed! I will keep referring my friends and family to Mercedes Benz of Boston, the best in business! -Ari More

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On November 18, while driving, the light came out on my dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one hour. The service was first class as usual, and Albert Berisha, as usual, is number one. Thank you, Garry Ginzburg More

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As always, Albert was phenomenal and provided incredible service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. More

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I recently visited this ] for service on my vehicle, and I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Al I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Albert went above and beyond to make sure every detail was handled smoothly — keeping me updated throughout the process and ensuring my car was ready on time. The waiting area was spotless and comfortable, and the entire team treated me with genuine respect and courtesy. It’s clear that customer satisfaction is a top priority here. My car is running perfectly, and I left feeling confident and valued as a Mercedes-Benz owner. I highly recommend this dealership to anyone looking for first-class service and a truly premium experience. More

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I always have a great experience at Mercedes Benz of Boston. This is by far the best car dealership in the Boston area. Their service department is exceptional and especially my service advisor Albert i Boston. This is by far the best car dealership in the Boston area. Their service department is exceptional and especially my service advisor Albert is a great professional and trustworthy person. I went in for service on my GLE and the quality of service was excellent and it didn’t take long at all. I will keep recommending my friends and family to come here for service and sales. More

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I been serving my cars and Albert has Been Excellent taking care off what has to be done taking care off what has to be done More

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Service department has been consistently excellent throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to accommodate occasionally complicated timing requirements. More

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Schneider and the Mercedes Benz team always fast and officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. More

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Ask for Ryan! He’s attentive, communicative, transparent, trustworthy, HONEST and very helpful every single time I need service for my car (which has been a lot mo He’s attentive, communicative, transparent, trustworthy, HONEST and very helpful every single time I need service for my car (which has been a lot more than I would have liked in the past year) but because of him I won’t bring my car anywhere else even if that means I have to wait for availability. Schneider was also amazing and easy to work with in Ryan’s absence. The service manager Albert was so kind & accommodating for me in a tough situation - I used to sell Mercedes and also worked for Herb for a number of years (so my expectations are high) and this service team exemplifies what service for a Mercedes Benz should look and feel like. Down to the valet guys & the manager Adilson are honestly a pleasure to work with. The ladies at checkout. Everyone is delightful, they make what usually is a stressful visit feel like a breeze. Well done, I love my service team. More

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Albert Berisha is an absolute star and gives the single best service of anywhere. He is very efficient, knowledgeable and kind, and there is no one better at his job. Albert is a tremendous asset to his best service of anywhere. He is very efficient, knowledgeable and kind, and there is no one better at his job. Albert is a tremendous asset to his dealership, and they are lucky to have him. More

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