Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
175 Reviews
5.0

175 Reviews

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175 Reviews of Albert Berisha

July 23, 2025

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From scheduling to pickup this was an A++ experience. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. More

by Chris
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Mercedes-Benz of Boston responded

Chris, this feedback made our day! Thank you for choosing Mercedes-Benz of Boston and for sharing your support for our team. Safe travels ahead!

May 12, 2025

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I had a great experience as always with the service department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dea More

by Ari
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Recommend Dealer
Yes
May 14, 2025

Mercedes-Benz of Boston responded

Ari, we're delighted to hear that Albert and the service team at Mercedes-Benz of Boston provided you with excellent care. Thank you for recommending us to your friends and family!

May 07, 2025

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Schneider and the Mercedes Benz team is the best around, turn around time is like no other. I will always service my vehicle there and recommend others as well! More

by Mattmurphy
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Recommend Dealer
Yes
May 08, 2025

Mercedes-Benz of Boston responded

Matt, we're delighted to hear that Schneider and the team at Mercedes-Benz of Boston have impressed you with their service. Thank you for your recommendation and continued trust in us!

April 29, 2025

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Albert was great with assisting with making the appointment for getting the updates for the car and getting it picked up for our house. More

by markplyma
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Recommend Dealer
Yes
Apr 29, 2025

Mercedes-Benz of Boston responded

Hi Markplyma! We're delighted to hear that Albert provided excellent assistance with your appointment at Mercedes-Benz of Boston. Thank you for sharing your experience!

April 23, 2025

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The entire team at Mercedes-Benz of Boston is the gold standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuin More

by cheerydeirie
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Recommend Dealer
Yes
Apr 24, 2025

Mercedes-Benz of Boston responded

Thank you for recognizing the exceptional service from Patrick, Joe, Alessio and our team at Mercedes-Benz of Boston! We're delighted to hear about your positive experience. Looking forward to serving you again in the future!

April 09, 2025

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I was completely impressed by Albert professionalism and customer service.” He is amazing ,helped me more than i expected Thank you More

by Ephrem
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Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of Boston responded

Ephrem, we're delighted to hear that Albert exceeded your expectations with his professionalism and customer service at Mercedes-Benz of Boston. Thank you for sharing this wonderful feedback!

April 07, 2025

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Albert has always been incredible taking care of me . He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is al More

by Debiidea
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dinardi

Apr 07, 2025

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Albert and Anthony at Mercedes-Benz of Boston! We're delighted to hear that their service has been accommodating and pleasant. We look forward to continuing to provide convenient solutions for all your needs!

April 01, 2025

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MOB is one of the best dealerships i have ever dealt with, easy professional and friendly More

by dmb_77
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Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of Boston responded

We’re thrilled you had a great experience! Thanks for the five stars! - Mercedes-Benz of Boston

March 23, 2025

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Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. More

by jman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Mercedes-Benz of Boston responded

Jman, we're delighted to hear that Albert provided exceptional service throughout your experience at Mercedes-Benz of Boston. Thank you for the kind words and support!

March 15, 2025

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Employee Rating

My name is Dr. Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Dav More

by talgre
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Richie Bautista

Mar 17, 2025

Mercedes-Benz of Boston responded

Gregory, thank you for your loyalty over the years and for sharing such positive feedback about our team at Mercedes-Benz of Boston! We're delighted to hear that Jeff, Albert, and Richie made your experience seamless. We look forward to continuing to serve you in the future!

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