Exceptional customer service (Jimmy Maniatis is the best!
) and they do excellent work on the car.
) and they do excellent work on the car.
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by CB5
Service Price Transparency
Apr 15, 2024 -
Mercedes-Benz of Boston responded
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
I always have a great experience here !
Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with
Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with his service and will be back☺️ AMAZING customer service. Thank you Jimmy & the Mercedes team !💕
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by Queenhayhay
Service Price Transparency
Apr 11, 2024 -
Mercedes-Benz of Boston responded
We're delighted to know you had a great experience with Jimmy and our team at Mercedes-Benz of Boston! Your kind words mean the world to us. We look forward to welcoming you back for your next visit. Safe travels until then!
It starts at the service with Jimmy a great service
advisor who is over and above taking care of you!
Simply the best and that’s why I request him!!
advisor who is over and above taking care of you!
Simply the best and that’s why I request him!!
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by platsey1
Service Price Transparency
Apr 10, 2024 -
Mercedes-Benz of Boston responded
Thank you for the wonderful review! We're so glad Jimmy continues to earn your support and we'll be sure to share these kind comments with him. See you next time here at Mercedes-Benz of Boston!
We are very satisfied with the service.
Jimmy in service is very helpful. I would recommend it anytime
Jimmy in service is very helpful. I would recommend it anytime
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by Pushsur
Service Price Transparency
Apr 08, 2024 -
Mercedes-Benz of Boston responded
We're glad to know you had a satisfying service experience with Jimmy and our team at Mercedes-Benz of Boston. We appreciate your recommendation and see you again! Safe travels!
Jimmy at Herb Chambers, Mercedes-Benz, Somerville did a
thoroughly professional job as service advisor.
thoroughly professional job as service advisor.
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by Fred
Service Price Transparency
Apr 06, 2024 -
Mercedes-Benz of Boston responded
Hi Fred! We're glad to know that Jimmy provided you with such professional service at Mercedes-Benz of Boston. Thanks for sharing your experience!
Jimmy is my service manager and he is the best.
He is so communicative and discusses everything with me before doing anything. He also lets me know if something can wait for the next service. He
He is so communicative and discusses everything with me before doing anything. He also lets me know if something can wait for the next service. He is great.
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by kmshea
Service Price Transparency
Mar 26, 2024 -
Mercedes-Benz of Boston responded
We're so glad to know that Jimmy has been providing you with excellent service at Mercedes-Benz of Boston. We truly appreciate your feedback and look forward to assisting you in the future!
Jimmy handles every interaction with the upmost service!
He is communicative and attentive, great person to work with!
He is communicative and attentive, great person to work with!
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by jspiak7
Service Price Transparency
Mar 22, 2024 -
Mercedes-Benz of Boston responded
Thanks for the review! We're delighted to know that Jimmy provided top-notch service during your visit at Mercedes-Benz of Boston. Don't hesitate to reach out if you need anything else in the future!
Jimmy was great although their reports on the work they
was not complete which he had to print for me at my request. He state that Mercedes dose not print out reports anymore. Which I find deficient on th
was not complete which he had to print for me at my request. He state that Mercedes dose not print out reports anymore. Which I find deficient on their part. When one pay $1400 plus and does not get a detailed report on the work they performed and the condition of the inspected products we feel cheated. Be clear and upfront what you inspected and the condition of each inspection and what you paid for, tires, battery etc, etc,. As far their service and attentive it was great. On top of that their tap check out card reader did not work and the girl stated it has been that way for over year. I suggest that they address that as soon as possible. Many card readers are suspect.
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by karen_strawbridge
Service Price Transparency
Mar 22, 2024 -
Mercedes-Benz of Boston responded
Karen, thank you for your feedback. We're glad to know that Jimmy provided great service at Mercedes-Benz of Boston. Your comments about the reports and card reader are noted - we always aim to improve our services based on customer input.
Jimmy demonstrates exceptional communication skills and
dedication to his customers making him highly effective in his profession.
dedication to his customers making him highly effective in his profession.
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by jwilson2706
Service Price Transparency
Mar 12, 2024 -
Mercedes-Benz of Boston responded
Hi J Wilson! We're so glad to know that Jimmy's dedication and communication skills made a positive impact on your experience at Mercedes-Benz of Boston. Thanks for the review!
Mar 12, 2024 -
jwilson2706 responded
Jimmy Rocks !!
Jimmy in the service department is awesome.
He always has smile on his face and is so helpful. The service department in general is fantastic !
He always has smile on his face and is so helpful. The service department in general is fantastic !
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by Gcmd
Service Price Transparency
Feb 28, 2024 -
Mercedes-Benz of Boston responded
We're glad to know that Jimmy and our service department at Mercedes-Benz of Boston have been able to provide you with such a positive experience. We look forward to serving you again! Safe travels!