Albert Lopez
Albert Lopez at Longo Toyota
Refer Me

Albert Lopez | Page 3

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
41 Reviews

Enjoy watching movies with my wife, photography and reading comic books.

Dealership Experience

18 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

Toyota Certified

4.8

41 Reviews

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41 Reviews of Albert Lopez

May 21, 2022

Dealership Rating
Employee Rating

Albert Lopez is a 5 star customer service. He help with my services very helpful. More

by Moosecola28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2022

Longo Toyota responded

Thank you for the shout out on DealerRater and we look forward to your next visit @ Longo Toyota

May 18, 2022

Dealership Rating
Employee Rating

The gentleman that assisted me Carlos was very attentive and answered all my questions concerning my car . More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sorry I had put Carlos but its albert

May 19, 2022

Longo Toyota responded

We're honored to serve you Ms. Grace and have a wonderful rest of the week - Team Longo

February 26, 2022

Dealership Rating
Employee Rating

Service is vey efficient. I would like to recommend this dealership to my friends and all people I know. More

by Edwardsui
Customer Service
Recommend Dealer
Yes
Feb 28, 2022

Longo Toyota responded

This is the highest compliment anyone can give and we're honored to serve you - Team Longo

February 20, 2022

Dealership Rating
Employee Rating

Albert Lopez was a excellent service advisor who kept me up to date on the service of my car. More

by Edpund Bai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Noli Evangelista, Danny Guerrero , Sebastian Haro , Alberto Mariscal , Lesley Torres

Feb 21, 2022

Longo Toyota responded

We're honored to serve you and make sure you hurry back - Team Longo

February 15, 2022

Dealership Rating
Employee Rating

Extremely happy with the staff at Longo Toyota. Whether it was the salesman I bought my car from, the Body and Collision people, Parts Department or the Service Department, everyone was friendly an More

by sruhle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2022

Longo Toyota responded

Thank you for entrusting the team @ Longo with your servicing needs.

February 14, 2022

Dealership Rating
Employee Rating

LOVE ALBERT LOPEZ AT LONGO, only reason I keep going back . Very clean facility. Prices a little high More

by Laflorfonseca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater - Team Longo

January 31, 2022

Dealership Rating
Employee Rating

I didn’t like when I take the car for oil change sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need i More

by Josuedematta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Menendez, Joseph Perez-Baez, Ethan Su, Alex Leyva , Jeff Liu, Alberto Mariscal , Lesley Torres

Jan 31, 2022

Longo Toyota responded

Good Afternoon Josuedematta, Thank you for sharing your viewpoint on DealerRater and would like to take this opportunity, to apologize in the behalf of Longo Svc Dept. on the experience you had. Because your voice is very important to us, we would like to know more about the details. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen D: 626.580.6057 E: kary.loefler@longotoyota.com We look forward to hearing back from you

November 15, 2021

Dealership Rating
Employee Rating

Always can count on Albert Lopez with my service and to keep my informed though out the whole process. Thanks. More

by vincecendejas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2021

Longo Toyota responded

We're honored to serve you and THANK YOU for selecting Longo Toyota | Albert to handle your servicing needs. Happy Holidays - Team Longo

November 05, 2021

Dealership Rating
Employee Rating

I had an appointment today and Longo expedited it for me so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. More

by Mi534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 08, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs.

October 27, 2021

Dealership Rating
Employee Rating

personnel no complaint,excellent.except the technician personnel no complaint,excellent. except the technician working on the air bag recall put some small scratch on the dashboard,too small to complain b More

by mt0805
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2021

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact Matthew Menendez, Service Manager at: D: 626.652.3614 E: matthew.menendez@longotoyota.com We look forward to hearing back from you

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