Aldo Orea
Aldo Orea at Garden Grove Kia
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Aldo Orea | Page 2

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.8
131 Reviews
4.8

131 Reviews

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131 Reviews of Aldo Orea

February 01, 2024

Dealership Rating
Employee Rating

Good customer service friendly environment good hospitality safe clean facilities l would recommend this location for all Kia dealers and more More

by mamandonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Garden Grove Kia responded

We appreciate your positive feedback and recommendation! It's great to know you enjoyed our customer service, friendly environment, and clean facilities at Garden Grove Kia. Thanks for choosing us!

January 31, 2024

Dealership Rating
Employee Rating

From starting to end no words to describe I had a great experience with the purchase of my son’s car . Thank you Kia More

by PUMPEDVISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Biggers , Finance guy

Jan 31, 2024

Garden Grove Kia responded

We're delighted to know you had a great experience with the Garden Grove Kia Team! Thank you for trusting us with the purchase of your son's car - here's to safe miles ahead!

January 30, 2024

Dealership Rating
Employee Rating

Day have good attention to the people, an day help you with the care you want. More

by CUTESOLISM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Garden Grove Kia responded

We're thrilled our team has demonstrated our commitment to customer service at Garden Grove Kia! Thank you for the 5-star review!

January 26, 2024

Dealership Rating
Employee Rating

It seemed every time I took my vehicle in new scratches were added by the driver and passenger doors. I had both my plastic wheel well liners cracked from someone backing my vehicle into something without More

by 333matthewmartinez
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Clarke

Jan 29, 2024

Garden Grove Kia responded

I'm really sorry to hear about your service experiences. It's our priority to ensure that every vehicle is handled with the utmost care, and it sounds like we've fallen short in this case. We'd appreciate the opportunity to discuss this further so we can make things right for you. Please reach out at your earliest convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 23, 2024

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Employee Rating

very good service and excellent help, they provide the necessary help to be able to provide you with a better service, in addition to advising you in the best possible way More

by David Valle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Garden Grove Kia responded

David, we're glad to know you found our service at Garden Grove Kia helpful. Our team is always here to provide the best advice possible! Thanks for your review.

January 23, 2024

Dealership Rating
Employee Rating

I’m not happy with the fact that they did not fix the back up camera the door, and then dinging in the dash before they even tried to sell it. And then, when I bought it, the salesman told me that those More

by LASSIE2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Clarke

Jan 29, 2024

Garden Grove Kia responded

We're sorry to hear about your service experience. It's important that our customers feel they can trust us and have all work completed during their visit, and we apologize if this wasn't the case. We'd like to discuss this further with you and see how we might be able to rectify the situation regarding these issues with your vehicle. Please reach out at a time convenient for you so we can earn back your trust. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 16, 2024

Dealership Rating
Employee Rating

Aldo was a great team member and helped me get into my K5 at a great price. Paperwork was quick and easy to understand. More

by luigi156295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Garden Grove Kia responded

We're glad to know that Aldo was able to assist you in getting your K5 at a great price. We always aim for efficient and clear paperwork here at Garden Grove Kia! Thanks for the positive review!

January 05, 2024

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Employee Rating

Aldo was GREAT! So easy going. No high pressure sales. Really enjoyed the experience! I was really dreading car shopping and he made it very enjoyable! Thanks GG Kia More

by HARPERSUZANNE2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

Jan 05, 2024

Garden Grove Kia responded

We're delighted to know that Aldo and our team at Garden Grove Kia made your car shopping experience enjoyable! Thanks for choosing us - enjoy your new ride!

December 27, 2023

Dealership Rating
Employee Rating

Overall, the car dealership experience was mixed. While the online price was fair, the overall cost came with $3500 of additional dealer charges, the sales team's emphasis on add-ons without clear di More

by Christine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emetrio (E.T.) Torrez , Kenny Seo 4.5/5

Jan 02, 2024

Garden Grove Kia responded

Christine, I'm sorry to read about your mixed experience. We aim for transparency and efficiency in all our dealings, so it's disappointing that you felt frustrated during the process. Your feedback is valuable as we continually work on improving our service delivery. If there are any unresolved issues or if you'd like further clarification on anything, please don't hesitate to reach out directly to me. Thanks, Mike Mosier - General Sales Manager - (714) 823-4949

December 22, 2023

Dealership Rating
Employee Rating

Aldo is a great salesman. I had a fantastic experience selling my car and leasing a new one. Paul in financing was great too! Overall, I would definitely be back. I am now a K More

by MOONLIGHTDOVE78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Biggers , Paul in finance super friendly and great dude!

Dec 24, 2023

Garden Grove Kia responded

We're delighted to know that Aldo and Paul provided you with a fantastic experience at Garden Grove Kia! We appreciate your loyalty, and we look forward to serving you in the future. Enjoy your new lease!

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