Alejandro Ocasio-Rod | Page 2

We bought a vehicle with an extended warranty on this dealership. The sale was smooth, but we needed the warranty, because the unit broke down. They have had the unit over a month, changing the date ever dealership. The sale was smooth, but we needed the warranty, because the unit broke down. They have had the unit over a month, changing the date every two days. When we call, they hung up the phone, or say they will call back and they never do. We are still waiting for them to give us the diagnostic or to fix the unit. We only have a spare vehicle for a week (per the warranty) so we have lost several medical appointments. Service has left us in the dark. Please be aware of it. Terrible service. More

Helpful 0

Report | Print

Service is great here. Will always consider buying a vehicle here first over other dealerships. Will always consider buying a vehicle here first over other dealerships. More

by MCLARTY.AJ11 Verified Customer Verified Customer

Helpful 0

Report | Print

Easy to get an appointment and they honored the time. Very happy with the service writer and work that was done. Very happy with the service writer and work that was done. More

Helpful 0

Report | Print

Smooth …………………………why do I need to write 25 words, don’t push it. Good bye push it. Good bye More

by comellas1 Verified Customer Verified Customer

Helpful 0

Report | Print

You should not be pricing people out of repairs. I understand that parts and labor do cost money. However, the amount that I was quoted for my repairs was astronomical compared to competitors. Espec I understand that parts and labor do cost money. However, the amount that I was quoted for my repairs was astronomical compared to competitors. Especially when the actual mechanics completing the labor receive so little so the money themselves. More

by dswish1994 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience, great communication from the my service advisor Alex. Kept me update on all the repairs of my vehicle. advisor Alex. Kept me update on all the repairs of my vehicle. More

by ematthews34 Verified Customer Verified Customer

Helpful 0

Report | Print

Had to wait 5 hours for routine maintenance with an appointment. I was not happy about that experience. appointment. I was not happy about that experience. More

by LNIECY88 Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service and knowledgeable. They go above and beyond to make sure your vehicle is performing as it should be. They go above and beyond to make sure your vehicle is performing as it should be. More

by SNMEYERS13 Verified Customer Verified Customer

Helpful 0

Report | Print

Excelente servicio y un trato amable. Personal muy atento y responsable. Gracias por todo! Recomendado 💯 Personal muy atento y responsable. Gracias por todo! Recomendado 💯 More

by riverafuturefurniture Verified Customer Verified Customer

Helpful 0

Report | Print

Since I bought my car here I have been happy/satisfied by all my experiences. all my experiences. More

by DLZP63 Verified Customer Verified Customer

Helpful 0

Report | Print