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Aleksandr Yanouskiy
Aleksandr Yanouskiy at Audi Des Moines
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Aleksandr Yanouskiy | Page 4

Sales Professional

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.6
366 Reviews
4.6

366 Reviews

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366 Reviews of Aleksandr Yanouskiy

May 13, 2023

Dealership Rating
Employee Rating

Staff is very friendly, easy to work with and very knowledgeable! I highly recommend Audi of Des Moines, Iowa! More

by annette74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Can't remember his name!!

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May 15, 2023

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Annette and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 03, 2023

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Employee Rating

Too many issues with car. Registration was not completed correctly , issue with key to car, rattles thru out car. Audi waited 20 days to send my check to pay off my trade. Th More

by gburns7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anando Sacic

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May 06, 2023

Audi Des Moines responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 10, 2023

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Employee Rating

They were very kind and helpful. I felt like I was in good hands. Thank you.. More

by GRAMAPORTER52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges

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Mar 11, 2023

Audi Des Moines responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Audi Des Moines are glad to have you as a customer!

March 07, 2023

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Employee Rating

I was very pleased with the entire car-buying experience. I would recommend this dealership. More

by C6Cyrus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 08, 2023

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines.

February 02, 2023

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Employee Rating

Friendly staff, quick on processing, answered my questions and no issues when discussing pay range More

by Maddawgpt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Meza

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Feb 02, 2023

Audi Des Moines responded

We are very happy to hear George and Aleksandr provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2023

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Employee Rating

Would want more transparency. Salesman should spend more time explaining all the options that are available and inform customer that some options are not mandatory. More

by jeffreyd
Sales Price Transparency
Recommend Dealer
No
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Jan 26, 2023

Audi Des Moines responded

Thank you for bringing this to our attention, Jeffrey, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 15, 2023

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Employee Rating

I received great service here as I purchased an A6. I was having a hard time finding a vehicle where I live and connecting with Fatima after viewing the car online made my buying experience easy! Alex More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fatima Medanovic

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Jan 15, 2023

Audi Des Moines responded

Thanks for sharing your thoughts about your experience with Audi Des Moines. We appreciate your business, Michelle, and hope to see you again soon!

January 05, 2023

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Employee Rating

I felt I got a satisfactory deal after negotiations. But I was disappointed when I saw my trade in was advertised as a used car for $8000 more I received. More

by richard.stahlhut
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: George Meza, Elvis Felic

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Jan 06, 2023

Audi Des Moines responded

Congratulations on your new vehicle, Richard! Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew.

December 04, 2022

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Employee Rating

Great experience, awesome customer service and extremely knowledgeable of the car I was looking to buy. More

by josea.herrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 04, 2022

Audi Des Moines responded

Thank you so much for your excellent review, Josea! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2022

Dealership Rating
Employee Rating

Super friendly, not pushy and very knowledgeable. . the staff stayed overtime to make sure everything was taken care of. Even got a couple bottles of water and introduced to the Big Boss George. He wa More

by MIKEBORROWMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Meza, Bryan Adams, Anando Sacic

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Nov 07, 2022

Audi Des Moines responded

Mike, Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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