Alex Bobkov
Alex Bobkov at Schumacher Chrysler Dodge Jeep Ram of Delray
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Alex Bobkov

Sales Consultant

Schumacher Chrysler Dodge Jeep Ram of Delray

2102 S Federal Hwy
Delray Beach, FL 33483

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4.9
25 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

Russian Russian

4.9

25 Reviews

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25 Reviews of Alex Bobkov

March 29, 2024

Dealership Rating
Employee Rating

Alex was an excellent sales man, beside some rigid rules by the Dealership on managing moving things from my car to the new vehicle. But Alex overcame those moments, More

by calixto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Alex was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

March 15, 2024

Dealership Rating
Employee Rating

Thanks to Alex Bobkov my experience was great. From the moment we walk in he was very helpful. More

by Dwive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon park

Mar 22, 2024

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

January 04, 2024

Dealership Rating
Employee Rating

Thank you Alex for make all the difference, and thanks all the rest of the team !! Thanks Schumacher Dealer for all great professional support! What a wonderful experience!! More

by jacostartist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelique Hernandez , Adrian Migoyo , Gerald Izzo

Jan 09, 2024

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

November 27, 2023

Dealership Rating
Employee Rating

I had a Very pleasant experience with Fidel. Felt no pressure but a lot of attention More

by fballi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Drum, Edwin Figueroa, Gabriella Alves, Goodsondy Gauthier, Kaden Craven , Katherine Abrams, Fidel Espinoza, Greg Farnworth, Jeremiah Gaetjens

Nov 29, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 20, 2023

Dealership Rating
Employee Rating

I wanted to express my immense satisfaction with Schumacher for their outstanding service. Six months ago, I purchased a car from them, and my recent maintenance visit exceeded my expectations. The More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Cabrera , Cindy from Service department

Sep 21, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hello Linda, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

March 16, 2023

Dealership Rating
Employee Rating

Alex was amazing. He took a lot of time listening to me and my needs. Very patient. He helped me to find the perfect car for me and met all my expectations, even more. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

January 27, 2023

Dealership Rating
Employee Rating

Benjamin is one of the best service advisors I have ever experienced in my over 40 years of owning cars. He is knowledgeable, professional, courteous, and sensitive to my schedule and time constraints. The More

by southernstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Senn, Benjamin in service

Jan 27, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Schumacher Chrysler Dodge Jeep Ram

November 01, 2022

Dealership Rating
Employee Rating

Shumacher kool. But Alex is da the man. PERIOD. he takes care of me every time. More

by jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Goodsondy Gauthier , John Shirley

Nov 03, 2022

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Jimmy, thank you for choosing Chrysler Dodge Jeep Ram of Delray and Welcome to the Schumacher Family! We hope you love your new vehicle!

September 26, 2022

Dealership Rating
Employee Rating

The dealership was great, everyone was very accommodating and worked with me to get the best deal. Alex could not have been better to work with. More

by Jack.r.bechtold
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudolph Trippedo

Sep 26, 2022

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 17, 2022

Dealership Rating
Employee Rating

Car runs great, service was excellent. I have an ongoing issue concerning purchase that has not been responded to. But for that I would have rated all 5s More

by mocresnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Shirley

Sep 19, 2022

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for sharing your concerns with us, we learn from our clients and this will only help us to improve. If your concern requires additional follow up please don't hesitate to contact Customer Service at 561 253 6733. Thank you, Schumacher Auto Group

Sep 20, 2022

mocresnick responded

Our concern does not require "additional" response from Schumacher as to date there has been none. Initial response would be nice. In early July of this year we called Financial Manager John Shirly and explicitly told him about our complaint. Mr. Shirly stated that (sales man) Alex Bobkov would respond. Mr. Bobdov did not do so and did not return our phone messages to him. Accordingly and in compliance with Florida law we wrote a detailed formal demand letter which was delivered to Schumacher by certified mail on 7/21/22, with copies to Mr. Shirly, Mr. Bobkov, Mr. Delgreco and Ms. Joan Moreno. The letter was later copied to Mr. John Schumacher. The letter contained as exhibits copies of all relevant sales documents and copies of court cases and opinions relied upon. The demand letter was never responded to. Absent response or explanation from Schumacher we believe our interpretaton of Florida law is correct and are prepared to file suit in small claims court. Unfortunately we don't know whom to sue because our contract, Title, and all personal and public communication fom Schumacher have used various d/b/a names (or no seller's name as on Title) and are not legal entities susceptible to being sued. On 8/28/22 we sent an emil to Mr. Shirly (with copy to Mr. Schumacher) with copies of all relevant documents requesting disclosure of the name of the entity that sold us the car. That letter also received no resonse from Schumacher (or customer service.) Ideally we would like to discuss and attempt to settle our claim with Schumacher and or its attorneys. Minimally we are entitled to the name of the particular entity that sold us the vehicle. This is our 8th Jeep and we actually like the dealership's service and would buy from them again circumstances permitting.

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