Arthur Drum
Arthur Drum at Schumacher Chrysler Dodge Jeep Ram of Delray
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Arthur Drum

Sales

Schumacher Chrysler Dodge Jeep Ram of Delray

2102 S Federal Hwy
Delray Beach, FL 33483

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8 Reviews

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8 Reviews

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8 Reviews of Arthur Drum

November 27, 2023

Dealership Rating
Employee Rating

I had a Very pleasant experience with Fidel. Felt no pressure but a lot of attention More

by fballi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Figueroa, Alex Bobkov, Gabriella Alves, Goodsondy Gauthier, Kaden Craven , Katherine Abrams, Fidel Espinoza, Greg Farnworth, Jeremiah Gaetjens

Nov 29, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

August 03, 2023

Dealership Rating
Employee Rating

Arthur Drum is *extremely* helpful and *extraordinaryily* knowledgeable! Very patient and willing to explain details and new features of new cars. HIGHLY recommend!! More

by SS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JR Hamilton

Aug 07, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

March 15, 2023

Dealership Rating
Employee Rating

Did a good job with assisting in finding the car that I was looking for More

by jarrett.solimando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Seplow, Gabriella Alves

Mar 16, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi, Jarrett. Thank you for choosing Schumacher Chrysler Dodge Jeep Ram and Welcome to the Schumacher Family! We hope you love your new vehicle!

February 10, 2023

Dealership Rating
Employee Rating

Do not and I repeat do not, trust this dealership- first off, I know for a fact that the five star reviews are fake- Secondly, if I hadn’t threaten to sue them for being obscenely over charged on my lease b More

by arudnick0404
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Feb 13, 2023

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for providing your feedback and letting us know about this issue, Andy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our Customer Experience Management team directly at 561-253-6733. We'd be happy to help you out.

April 14, 2022

Dealership Rating
Employee Rating

John Shirley and Alex Bobkov helped me tremendously with everything. 10/10 recommend this dealership! More

by RZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Figueroa, Alex Bobkov, Gabriella Alves, Erik Cabrera , Katherine Abrams, Michael Doyle, Greg Farnworth, Jeremiah Gaetjens, John Shirley

Apr 15, 2022

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi RZ. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Enjoy your new vehicle!

December 30, 2021

Dealership Rating
Employee Rating

They were wonderful and accommodating during the leasing process. Will come back for service and future purchases. More

by erin.straight89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2022

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi Erin. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 07, 2021

Dealership Rating
Employee Rating

Arthur the salesperson was great to work with. He made the "dreaded" purchase of a vehicle a more enjoyable experience. I would recommend Arthur and Schumacher Automotive in the future. More

by K.T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Shirley

Jul 07, 2021

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi, KT. These words go a long way, it motivates us to work even harder, thank you for the review!

January 28, 2020

Dealership Rating
Employee Rating

The worst auto service - Last year, took my car in because of a terrible odor. After a whole(not sure what they did), said it's good-to-go and bring it back if a problem. Brou More

by bertbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Edwin Figueroa , Joshua Bigley, Fernando Bonilla , Christopher Day, Pedro Oliveira, Rob Piekielski

Jan 29, 2020

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Bert, thank you for taking the time to offer your rating and review. We appreciate you. You are having an issue with a smell from over a year ago? Additionally, if I am understanding correctly, a software update issue? Please contact me in regards to your concerns. I am happy to assist in a resolve. You have flagged 7 people who have no connection to your concerns. Please reach out to me. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

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