Alex DeJesus

Was told I had to finance the auto to get the best deal. Higher rate and I have excellent credit. Was not happy about that but they lied. I should have walked because they said it had a three month pre-p Higher rate and I have excellent credit. Was not happy about that but they lied. I should have walked because they said it had a three month pre-payment penalty. Called American Honda Finance and they said it DID NOT have a prepayment penalty. They told me dealers say that so they can get a credit if financed at least three months. What a lie, I was ready to pay loan off and it cost me money even to pay if off before the first payment. They should not tell people that there is a prepayment penalty when there is not. Shady and dishonest. Loan paid off after I spoke with Honda Finance. Salesman was good, finance department not honest. I love Honda and hate that they tell you things not true. More

by sendit2donna Verified Customer Verified Customer

Helpful 0

Report | Print

Out the door price not close to advertised price. 22500 vs 29500 not an honest dealership 22500 vs 29500 not an honest dealership More

by chitty727 Verified Customer Verified Customer

Helpful 1

Report | Print

Everybody tried their best to get me the car that I wanted and i really appreciate everything they did. It was a great early birthday present wanted and i really appreciate everything they did. It was a great early birthday present More

by jtor227 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership offered me a generous trade in value and discount on a new vehicle. Frank Shorf and Alex DeJesus worked with me every step of the way to find the right car at the right price and I left feel discount on a new vehicle. Frank Shorf and Alex DeJesus worked with me every step of the way to find the right car at the right price and I left feeling like I got a great deal without all the usual dealership hassle. More

by nyyankees213 Verified Customer Verified Customer

Helpful 0

Report | Print

I was treated very well , very profesional staff , knows their job, will recomend to others. their job, will recomend to others. More

by ELCASTOIRE4 Verified Customer Verified Customer

Helpful 0

Report | Print

Huge dealership and massive used car inventory. We weren’t prepared for how long it took to bring an interested car to view. Once we decided on a car, it took a long 5 hours to finalize the purchas We weren’t prepared for how long it took to bring an interested car to view. Once we decided on a car, it took a long 5 hours to finalize the purchase. Alex and Roxanna were friendly, cooperative easy to work with and answered all our questions. We had questions after bringing the car home so we are meeting with Roxanna next week to get answers to questions we have regarding the operation of our CRV. We also are waiting for the driver’s seat leather to be replaced. More

by MMARLETTE25 Verified Customer Verified Customer

Helpful 0

Report | Print

They really do work as a team! Always a pleasure to deal with. Go in for an oil change, go out with a new car! Never pressured to buy. Always a pleasure to deal with. Go in for an oil change, go out with a new car! Never pressured to buy. More

by kimk731 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was very easy to deal with. From test driving the car I wanted to the purchasing process. From test driving the car I wanted to the purchasing process. More

by Presley Verified Customer Verified Customer

Helpful 0

Report | Print

Customer service was good. The only negative was the detailing of the car. Not satisfied at all! Water marks on the car, glass dirty. That needs to be very much improved. The only negative was the detailing of the car. Not satisfied at all! Water marks on the car, glass dirty. That needs to be very much improved. More

by kayosan.hylton Verified Customer Verified Customer

Helpful 0

Report | Print

The Honda Advantage you are forced to buy because it’s “non-negotiable” is a scam. Not a single part of the $2,400 package was preformed or delivered. The car was not even cleaned after purchasing the car “non-negotiable” is a scam. Not a single part of the $2,400 package was preformed or delivered. The car was not even cleaned after purchasing the car. I purchased 2 vehicles from Honda of Fort Myers within the past 2 weeks and had the same issues with both vehicles. The manager’s solution was to bring the vehicle back and they would detail it and offered a free oil change. $2,400 for a single car wash and oil change seems extremely overpriced. More

by mjamesk316 Verified Customer Verified Customer

Helpful 0

Report | Print