Dealership Experience
7 yrs, 2 mos
Languages Spoken
English
Spanish
80 Reviews
Write a Review80 Reviews of Alex Menendez
March 28, 2018
Ask for Alex Menendez I recently bought a 2015 Nissan Rogue because my car died. I was very lucky to have Alex Menendez help me through the whole process. He has an amazing I recently bought a 2015 Nissan Rogue because my car died. I was very lucky to have Alex Menendez help me through the whole process. He has an amazing attitude, will fight to get you what you need and makes you feel very comfortable. I will absolutely go back to him in the future. More
March 21, 2018
Shopping for used Nissan I was car shopping and found myself at Kelly Nissan where I met an amazing and incredible gentleman Alex. He was very patient with me and listen to al I was car shopping and found myself at Kelly Nissan where I met an amazing and incredible gentleman Alex. He was very patient with me and listen to all what I have to say or offer. He then explained every thing in details to make me understand what kind of car I want to buy. He worked with me on my budget for the car and explained all the futures in the Nissan Rogue. The first thing I observed when I walked in was his his smile and professionalism. Being a first time car buyer, Alex made my buying car experience wonderful. Thanks Alex for taking great care of me and help me get a car which my family love so much. Best regards Alex and thumps up. More
March 20, 2018
Excellent Communication and Customer Service! I would like to start off by saying this: If you are serious about purchasing a new or used vehicle, you've come to the right place! Not only are the I would like to start off by saying this: If you are serious about purchasing a new or used vehicle, you've come to the right place! Not only are the employees friendly, they are extremely helpful and accommodating. If you are familiar with car shopping, you know that sometimes it's not always a quick process, and the staff is aware of this, but they do everything in their power to make sure you are comfortable (and hydrated!). As far as the sales process goes, Alex did a great job with helping me find a vehicle that would suit my family's needs. He was very patient and made sure I was happy with what I was getting. He was straightforward and honest, which is refreshing considering the fact that this wasn't the first place I had gone to, unfortunately, but was glad my search lead me here! Thank you Alex! Carl over in Finance was also very helpful, and very nice. He made sure to communicate with me all the details of the transaction, and confirmed what was going to happen to make sure I was okay with everything. Thank you Carl! Thank you Kelly Nissan of Lynnfield! Now to name my gorgeous Rogue! :) More
Other Employees Tagged: Carl Tagliamonte
March 07, 2018
Easy and helpful The staff were knowledgeable, helpful, and thorough. They let me take a couple cars for test drives and answered all of my questions. Good service. The staff were knowledgeable, helpful, and thorough. They let me take a couple cars for test drives and answered all of my questions. Good service. More
Other Employees Tagged: Bob Cameron, Carl Tagliamonte
March 06, 2018
Traded in my old card for a newer and better model Alex took his time to explain all the features in my new car, he made the numbers work which allowed me to get the vehicle I really wanted. He answere Alex took his time to explain all the features in my new car, he made the numbers work which allowed me to get the vehicle I really wanted. He answered all of my questions as well as the questions my boyfriend had. He is very knowledgeable of the vehicles he is dealing with. He also pulled the cars in the service area so I could look at it without freezing and allowed me to look the cars over without rushing while he explained the features. More
March 06, 2018
Traded in my old car and I had no regrets. I'm glad I went to Alex to trade in my old car for a new one. Alex definitely took his time explaining all the features in every car I looked at. Alex I'm glad I went to Alex to trade in my old car for a new one. Alex definitely took his time explaining all the features in every car I looked at. Alex is very respectful, patient and very knowledgeable of the vehicles. When it came down to talking about numbers, he did great! Overall, I was pleased to have worked out a deal to get into my car and I would DEFINITELY recommend people to him. I was stuck between two Nissans but after weighing out my options I couldn't be happier with the choice I made. P.s I purchased my Nissan in November and till this day, if I have any questions I contact Alex and he responds back with no problem! More
February 03, 2018
I couldn’t be happier I owned a 12 year old Nissan Altima and I lost it in the “winter hurricane” and was well over due for a new one so I found myself wanting another Nis I owned a 12 year old Nissan Altima and I lost it in the “winter hurricane” and was well over due for a new one so I found myself wanting another Nissan. My friend and I went to kelly Nissan and I just wanted to look and not be bothered just yet. Up walks Alex and his charming smile and as he introduced himself I immediately changed my mind. He asked what I wanted and all the questions about features which I was unsure of at the time. We looked around and I settled on the car I wanted to test drive. It ended up being the car I had to have with all the bells and whistles I originally said I didn’t care for. Alex was so awesome in my whole experience at the dealership, from my friends fifty million questions to me going back and forth on what I wanted. He was smiling the whole time. Never once did I feel pressured to do or buy anything. He was so knowledgeable about the car and showed me absolutely everything I needed to know about it. I would absolutely recommend anyone looking for a car to go visit Alex! He made the whole getting a new car stress so easy and painless. I couldn’t have had a better person sell me my car. He’s so easy going it was like talking to a friend rather then a car salesman. More
Other Employees Tagged: Ray Ferguson
February 01, 2018
Surprisingly satisfied with all my requirements met. I arrived with my list of conditions for a low mileage, fair priced, pre-owned Nissan Altima in tip top condition. I announced, “I have only one hour I arrived with my list of conditions for a low mileage, fair priced, pre-owned Nissan Altima in tip top condition. I announced, “I have only one hour to spend here.” As luck would have it, the General Sales Manager, Stephen Gerbino was within earshot. He said, “ I think we have a car that would be a perfect fit for you.” I was then introduced to Corey Ragusa, Sales Consultant. In retrospect, I can see I spoke rather abruptly stating, ”I have one hour”. “Show me a automobile I like, then and only then can we discuss cost, etc. etc.” Corey was completely patient, upbeat, and understanding, making sure I had everything I wanted. All my expertaions, plus, were met within my hour time frame. They did have the perfect car for me! As a bonus the manager came out of his office and said, “If ever there is anything you need or something I can help with, please take my card and call me anytime.” I’m thrilled with my purchase, thanks to the professionalism at Kelly’s Nissan in Lynnfield. I plan to recommend their dealership to all my friends. More
Other Employees Tagged: Corey Ragusa , Stephen Gerbino
October 06, 2017
Car purchased Alex has been one of the best sales person I Ihave met, I've visited other dealers but left not sure of what car to purchase, when I met Alex he made Alex has been one of the best sales person I Ihave met, I've visited other dealers but left not sure of what car to purchase, when I met Alex he made me feel at ease he took his time to explain every detail of the car answered all my questions. And explained in detail what were the steps to purchase the car, I would highly recommend him to friends and family. More
September 26, 2017
Alex Menendez I am a first time car buyer and I am so happy that I bought it from Alex. He was extremely helpful and knowledgeable. He made this purchase very easy. I am a first time car buyer and I am so happy that I bought it from Alex. He was extremely helpful and knowledgeable. He made this purchase very easy. He made sure I knew what I was buying, he made sure I got all the information I could possibly need and that I was happy with my purchase. Any questions I had he did not hesistate to honestly answer any of them. This gave me a sense of trust and didnt make me think twice about getting my car. More