Alex Santos
Alex Santos at Brogan Cadillac Totowa
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Alex Santos

Finance Manager

Brogan Cadillac Totowa

112 route 46 East
Totowa, NJ 07512

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4.9
85 Reviews

I came into the automotive sales business for the first time in early 2016, and although I have not been doing this for very long I have done very well. I treat my clients the way I would like to be treated when purchasing a vehicle. I have always been transparent, honest, patient and have the clients best interest at heart. I am also very happy to be working for Brogan Cadillac a family owned business of 90 years who have won and continue to win countless awards for their hard work and effort. So if you are in the market for a Cadillac or any other preowned brand please do not hesitate to reach out. I would be more than happy to help you find the Cadillac of your dreams and gain a friend in the process. Remember ask for Alex :)

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Finance & Insurance

Customer Service

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

85 Reviews

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85 Reviews of Alex Santos

November 17, 2023

Dealership Rating
Employee Rating

Great dealership! Loyal to their customers and treat you like family! We are repeat customers and will not go anywhere else! More

by pamparetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony De los Santos

Nov 19, 2023

Brogan Cadillac Totowa responded

We're so glad to know you feel like family at Brogan Cadillac! We appreciate your loyalty and look forward to serving you again in the future. Safe travels until then!

January 13, 2023

Dealership Rating
Employee Rating

It was a pleasure buying car over there, Christian, and every other people in the dealership was so friendly and helpful. I would recommend them to everyone. More

by Gorneckimariusz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2023

Brogan Cadillac Totowa responded

This review means a lot to us! Thank you for choosing Brogan Cadillac and for sharing your thoughtful feedback about Christian. We hope to see you again!

Jan 13, 2023

Gorneckimariusz responded

Thank you

October 29, 2022

Dealership Rating
Employee Rating

Brogan Cadillac is the best. Tony Idone in service is excellent and Rocky the manager makes buying a car a pleasant and easy experience. I will never buy anything but a Cadilla More

by vingrauso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rakesh Mehrotra, Tony Idone

Oct 31, 2022

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that Tony and Rocky delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Brogan Cadillac!

September 22, 2022

Dealership Rating
Employee Rating

Terrific product Better service thank you overall team effort Got the car I wanted color etc More

by happyaury
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rakesh Mehrotra

Sep 22, 2022

Brogan Cadillac Totowa responded

Congratulation on your new car! We are thrilled that you had such a fantastic buying experience. Thank you for choosing Brogan Cadillac and leaving us a five-star review. Safe travels!

September 12, 2022

Dealership Rating
Employee Rating

Pleasant experience. Anthony was very helpful through out the the purchase to delivery. Closing withAlex was quick. More

by Norman M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony De los Santos

Sep 12, 2022

Brogan Cadillac Totowa responded

Norman, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Anthony & Alex. Drive safely, and we hope to see you back again at Brogan Cadillac!

September 11, 2022

Dealership Rating
Employee Rating

The best experience ever with excellent customer service. No hassle, no drama. Thank you Joe Guerra More

by Cazafco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Guerra

Sep 12, 2022

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Joe. Drive safely, and we hope to see you back at Brogan Cadillac!

August 12, 2022

Dealership Rating
Employee Rating

Brogan is the very best ! !! Very helpful , professional, friendly & Cortese . And the mechanics know what they’re doing . Top notch !!! More

by burkesphinx@ gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Brogan Cadillac Totowa responded

Thanks for leaving Brogan Cadillac a five-star review! We are grateful for your kind words and support. Until next time!

July 26, 2022

Dealership Rating
Employee Rating

I've been leasing cars from Rocky at Brogan Cadillac for over 20 years and have had nothing but great service. You definitely do not feel you are dealing with a used car salesman if you know what I mean, More

by pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Brogan Cadillac Totowa responded

Pat, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Rocky and the Brogan Cadillac team. Drive safely in your new vehicle, and enjoy it! We hope to see you back!

Jul 27, 2022

pat responded

We are loyal customers. We moved to South Jersey and still came to Brogan Cadillac so we can work with Rocky.

Jul 27, 2022

Brogan Cadillac Totowa responded

We are grateful to have you as a customer, Pat! - The Brogan Cadillac Team

June 28, 2022

Dealership Rating
Employee Rating

Professional, Understanding,very friendly very patient and thorough.Made me very confortable without any pressure More

by Vinceoliva55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Brogan Cadillac Totowa responded

Thank you for taking the time to share! We are so glad to hear that you had a successful experience working with the Brogan Cadillac team. Drive safely, and we hope to see you back!

April 22, 2022

Dealership Rating
Employee Rating

Great service . Friendly environment; happy with the personal attention you get from the person assigned to you. Your kept well informed. Great place to do busines More

by Nicholaserrol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Marmolejos, Frank Lopes

Apr 22, 2022

Brogan Cadillac Totowa responded

Great service is what we aim for every day, Nicholas! Thank you for the amazing review and for allowing Brogan Cadillac to assist you - we hope to see you back again down the road! Safe travels!

Apr 23, 2022

Nicholaserrol responded

Thank You again for the great service, and the personal one on one assistant I received; the text messages keeping me informed. The loaner vehicle, and the professionalism.

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