Alex Terriquez | Page 2

We took the car in on Friday morning, by 3pm nobody had called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my car all weekend without telling me!!! I brought it back the next week and had to pay $200 for them to just READ THE CODE to tell me I needed a new battery. Absolutely ridiculous. I will not be going back unless it’s something under warranty. More

by alyciamwhite Verified Customer Verified Customer

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Even though we had an appointment, our vehicle was not touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wou touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wouldn't be able to be serviced that day, we would have made an appointment for a different day. (Did NOT speak with Adrian or Alex initially, spoke with the "newest" service writer, did not get his name.) More

by TDFISH395 Verified Customer Verified Customer

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Adrien is awesome in his position at Hatfield Buick. I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valua I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valuable asset to Hatfield Buick. More

by foleyforever Verified Customer Verified Customer

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Surprised how much oil change was from last time Went from $59.00 to $91.00 from $59.00 to $91.00 More

by TTEMBY.SPARKY Verified Customer Verified Customer

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Great service advisor, very helpful. Would definitely recommend. Very knowledgable advisor. Response time was excellent Would definitely recommend. Very knowledgable advisor. Response time was excellent More

by rafaelorozco11b Verified Customer Verified Customer

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Alex and Adrien in service are always a pleasure! Had an 08:00 appointment and the vehicle's service was started shortly thereafter. Had an 08:00 appointment and the vehicle's service was started shortly thereafter. More

by KASTED Verified Customer Verified Customer

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Excellent diagnosis and repair of my of my Saturn Sky Turbo Redline. Will continue to use this shop for future repairs and dervice. Turbo Redline. Will continue to use this shop for future repairs and dervice. More

by grenadiergroupltd Verified Customer Verified Customer

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Hello this is Mark Benjamin Your team made our purchase easy. My wife and I are so happy with our purchase. It’s a great care to drive. I brought my car in 2 time for some work And they never got to it easy. My wife and I are so happy with our purchase. It’s a great care to drive. I brought my car in 2 time for some work And they never got to it. I don’t mind waiting but I would love to leave with the work done. Thank you for the purchase of out zBuick Encore More

by MARKDBENJAMIN Verified Customer Verified Customer

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This is my go-to team to ensure my Buick Encore 2014 runs in tip-top shape. Adrian and Alex are friendly and knowledgeable. Thanks, Hatfield Team! 😀 in tip-top shape. Adrian and Alex are friendly and knowledgeable. Thanks, Hatfield Team! 😀 More

by iPAC Verified Customer Verified Customer

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Was a pleasure to have my vehicle serviced her at Hatfield. Adrian was also a pleasure to work with, very helpful. Hatfield. Adrian was also a pleasure to work with, very helpful. More

by rafaelorozco11b Verified Customer Verified Customer

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