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Alex Vazquez
Alex Vazquez at Universal Nissan

Alex Vazquez

Service Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.6
50 Reviews

Dealership Experience

7 yrs

Industry Experience

7 yrs

Languages Spoken

English English

Spanish Spanish

4.6

50 Reviews

Write a Review

50 Reviews of Alex Vazquez

May 16, 2025

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Employee Rating

I love the whole experience. I was treated with V.I.P stays from beginning to end. More

by marcus73suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Richard Harris , Julio Valdez

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May 16, 2025

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 01, 2025

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Employee Rating

Very pleasant time,all the people at the dealer Very courteous and knowledgeable, I will recommend it to all my friends and family More

by MDESPRADEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Harris, Javon Ferguson

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May 01, 2025

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 11, 2025

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Employee Rating

He was very helpful with my service thank you for being so prompt with my car More

by PMMNETWORK61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis CJ Joseph, Juan Crespo, Alfonso Scurry, Luis Garcia, Jorge Macias, Collin Petgrave, Richard Harris, Gabriel Carillo

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Jan 12, 2025

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

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Employee Rating

Excelente muy complacido son muy profesionales siempre te tratan de ayudar para que salgas satisfecho More

by Humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Chris Green, Keith Priestley, Sarfaraz Ahmed, Juan Crespo, Luis Garcia, Gilberto Gortari, Javon Ferguson, Raul Ruiz

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Nov 27, 2024

Universal Nissan responded

Thank you for sharing your experience with us, Humberto! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 30, 2024

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Employee Rating

I don't really remember John Smith but Alex was a big help, everyone was good listening to my concerns and addressing any issues I came up with. More

by CLILEYWESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Smith , Carlos Garces

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Jul 30, 2024

Universal Nissan responded

Thanks you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 31, 2024

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Employee Rating

I have purchased 2 cars from this dealership in the last 5 years, mostly due to the honesty and leadership from this dealership. I actually live 20 minutes from a dealership but never received the promptnes More

by pamdgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Jorge Macias , Edwin Bosch

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Jun 02, 2024

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 22, 2024

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Employee Rating

John was amazing! Very knowledgeable and answered all of my questions ! Thanks so much John! More

by Williecarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Victor Arana, Francisco Velez, Rachel Solano, Carolina Reyes

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May 24, 2024

Universal Nissan responded

Willie, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 03, 2024

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Employee Rating

THE WORST CAR DEALER I VISITED AND THE MOST UNPLEASANT EXPERIENCE. ALEX VAZQUEZ IS THE WORST SALES MANAGER AND THE LOWEST CLASS OF STAFF WITH HIS SHOUTS, DON'T TOUCH ME. More

by felipealmodoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
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Feb 05, 2024

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that your experience was not that. Our top priority is to ensure a positive and comfortable environment for all our customers and staff. We understand that interactions can sometimes be misinterpreted, and regret any discomfort caused. Regarding the incident you mentioned, we want to clarify that our managers, like all team members, have the right to maintain personal boundaries. We believe in fostering a respectful and professional atmosphere for everyone. We're sorry if this was not communicated effectively during your visit. We value your business and would like the chance to make things right. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact me, thank you! Gina Nava Reputation Manager gnava@universalnissan.com

November 05, 2023

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Employee Rating

They were great and great customer service. Dealership was clean.. no long wait for sales associate More

by SHIROONKHEDEROO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Eliab Sterling, Victor Arana, Gabriel Carillo, Juan Espinal , Felix Matos

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Nov 05, 2023

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 05, 2023

Dealership Rating
Employee Rating

The dealership is clean and everyone is helpful and knowledgeable. They had a wide selection of vehicles for us to choose from. More

by ALSPLITTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Sam Sahman , Felix Matos

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May 07, 2023

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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