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Alex Whitmon

Overview Reviews (191)

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Alex Whitmon

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Alex Whitmon | Page 3

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

In the car industry since 1992 8 Years with Ford Motors Legends & Leaders Award for 6 Years 23 Years with Lexus, 20 Years as Master Certified, Higher retail percentage of return customers nations wide 73.5% customers from Canada to Argentina and part of Europe express high level of satisfaction in their purchase experience.

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4.9

191 Reviews

Overview Reviews (191)

Dealership Experience

24 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

Master Certified with Lexus for 20 Years

4.9

191 Reviews

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191 Reviews of Alex Whitmon

December 22, 2023

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Employee Rating

As always, excellent sales by Alex Whitmon, and the service staff, definitely recommended dealer in pembroke pines! service staff, definitely recommended dealer in pembroke pines! More

by Yordano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 22, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Alex and our service staff at Lexus of Pembroke Pines provided you with an excellent experience! Your recommendation means a lot. Thanks for the review!

December 11, 2023

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Employee Rating

Alex is honest, knowledgeable, and has patience when helping you find what you truly want. He does not force, pressure, or overwhelm you throughout the process. He is truly an excellent product speciali helping you find what you truly want. He does not force, pressure, or overwhelm you throughout the process. He is truly an excellent product specialist that will help you in ever way. To mention again, he is honest in every way. That goes a long way with me and I’m sure with all his customers. He’s met my expectations twice now and definitely will be a third. More

by Mitchellbdelgado

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Recommend Dealer

Yes

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Dec 11, 2023 -

Lexus of Pembroke Pines responded

Mitchell, we're delighted to know that Alex provided you with an excellent and honest service at Lexus of Pembroke Pines. It's great to see he has met your expectations not once but twice! We look forward to serving you for the third time.

December 02, 2023

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Good customer care. Excellent service. Service advisor Juan Correa is very thorough. Up to date everything looks great! Excellent service. Service advisor Juan Correa is very thorough. Up to date everything looks great! More

by DANIELGARCIA1971

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 04, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience with our service advisor, Juan at Lexus of Pembroke Pines. Thanks for the feedback and we look forward to serving you again in the future!

November 12, 2023

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Great shopping experience - Alex was very knowledgeable and excellent salesman.. Alex was very helpful in chosing my car and excellent salesman.. Alex was very helpful in chosing my car More

by CMARCHETTA

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

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Nov 13, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Alex was able to assist you in finding the perfect car at Lexus of Pembroke Pines. Thank you for sharing your great shopping experience with us!

November 11, 2023

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Working with Alex Whitmon is a pleasure. He is always super knowledgeable regarding all aspects of my purchase. Highly recommend Lexus of Pembroke. They truly are the superstore of Lexus! He is always super knowledgeable regarding all aspects of my purchase. Highly recommend Lexus of Pembroke. They truly are the superstore of Lexus! More

by JENNYMOE0

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Recommend Dealer

Yes

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Nov 13, 2023 -

Lexus of Pembroke Pines responded

Jenny, it's great to know that Alex was able to assist you with your purchase at Lexus of Pembroke Pines. We appreciate the recommendation and are here if you need anything else!

November 09, 2023

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Alex did an amazing job having my paperwork available and prepared for finance to review. I was out of his office for 15 minutes. Darryl explained very well the costing and was transparent in answering my prepared for finance to review. I was out of his office for 15 minutes. Darryl explained very well the costing and was transparent in answering my questions. However, I had to go back to the dealership because they forgot to give me my car's registration. I also called the day after because I didn't receive a copy of the paperwork for the car service that I purchased. Until now I have not had a call back from Darryl. More

by MARG

Verified Customer

Sales Price Transparency

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Darryl from Finance Pre-Owned

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Nov 10, 2023 -

Lexus of Pembroke Pines responded

I'm glad to know that Alex was able to assist you efficiently and that Darryl provided clear explanations. However, I apologize for the oversight regarding your car's registration and the delay in getting back to you about your service paperwork - this is not our standard of customer care. Please reach out to me directly so I can rectify these issues promptly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

November 09, 2023

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Wonderful salesman. Lots of inventory to choose from. Prompt service knowledgeable staff. Comfortable waiting areas Lots of inventory to choose from. Prompt service knowledgeable staff. Comfortable waiting areas More

by strot56

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Nov 10, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a wonderful experience with our sales team and enjoyed the comfort of our waiting areas at Lexus of Pembroke Pines. Thanks for your positive feedback about our service, staff knowledge, and inventory!

November 01, 2023

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Employee Rating

Alex is an amazing sales rep. he was very cooperative. very good customer service, I will definitely recommend him. he was very cooperative. very good customer service, I will definitely recommend him. More

by GRISELCARASET

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 02, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Alex provided excellent service during your visit to Lexus of Pembroke Pines. Thanks for recommending us and we look forward to helping you with any future needs!

October 19, 2023

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Over 2o years with lexas of penbroke pines and we were never disappointed . Richard takes all the stress out of buying a new car. never disappointed . Richard takes all the stress out of buying a new car. More

by BONNIERTEACH

Verified Customer

Sales Price Transparency

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Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis

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Oct 20, 2023 -

Lexus of Pembroke Pines responded

It's fantastic to know that Richard and our team at Lexus of Pembroke Pines have been able to provide you with stress-free car-buying experiences for over 20 years. We appreciate your loyalty!

October 15, 2023

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I live in Orlando. 250 miles away. I wouid not buy from another dealer. That’s how great they are. Always very professional and gets me the car I want. 250 miles away. I wouid not buy from another dealer. That’s how great they are. Always very professional and gets me the car I want. More

by bshinabery_home

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Dayron Armenteros

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Oct 16, 2023 -

Lexus of Pembroke Pines responded

We're over the moon to know that you choose Lexus of Pembroke Pines, even from 250 miles away! It's always our goal to provide professional service and help find the perfect car for each customer. Thanks for your trust in us!

Get a $150.00 check when your friends make a purchase here.

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