Alex Wilkosz
Alex Wilkosz at Ron Tirapelli Ford
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Alex Wilkosz | Page 2

Service Advisor

Ron Tirapelli Ford

4355 W Jefferson St
Shorewood, IL 60404

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4.2
21 Reviews
4.2

21 Reviews

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21 Reviews of Alex Wilkosz

September 14, 2023

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Employee Rating

The facility was clean. The workers were friendly and informative. I got an appointment within 24 hours, they finished in a timely manner, and I was satisfied with the work. More

by Kcartwri
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Recommend Dealer
Yes

August 25, 2023

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Horrible Dealership! Worst Ever! They device certain people don’t waste your time! Stay Away from this dealership! More

by Angry
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Recommend Dealer
No

Other Employees Tagged: Kelly Cabay, Mike Schon

Aug 29, 2023

Ron Tirapelli Ford responded

Mrs. Gathe, I appologize about your experience. As we discussed while here we are not able to provide you a loaner vehicle over the weekend for you to take to your son's college while we perform a simple two hour recall. Our offer still stands that we will be happy to pick the vehicle up at your convience and bring it to our location perform the recall and return it to you later the same day. We will also provide you a loaner for the time period that we have the vehicle which should be no longer than 2.0 hours. I tired to reschedule this service for you as you were leaving, but was unable to, so if you would like to schedule it please reach out to me directly at 815-460-3910 this is my direct line. Thank you again for our understanding Tom Conlin General Manager

August 15, 2023

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They did some work on my truck and when i picked it up, the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders More

by Jc_tucker
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Recommend Dealer
No

June 28, 2023

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Never have recall parts in stock The waiting time to change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on More

by marzenanowik77
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Recommend Dealer
No

Other Employees Tagged: David Dykema

June 06, 2023

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Always receive excellent service from this dealership. Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! More

by Doede
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Recommend Dealer
Yes

May 18, 2023

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Always very good customer service always keeping me informed and what’s going on with my car More

by Frankie
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Recommend Dealer
Yes

May 12, 2023

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Customer service is very good explains all issues and are very prompt with taking care of the customers More

by Dabgmca75
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Recommend Dealer
Yes

April 12, 2023

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So disappointed in Tirapelli Ford. Dropped off car because brakes dangerously spongy. Dealership ran “diagnostic” then removed and replaced 1 year old brakes. Nine days and $1k later More

by Nancy
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Recommend Dealer
No

April 06, 2023

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When I got there I was greeted right away, and asked why I was there. Oil and filter change showed the waiting area, coffee or soda if you like. Was finished when they told me. More

by mstrom8101
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Recommend Dealer
Yes
Apr 09, 2023

Ron Tirapelli Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 22, 2023

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Promp service,very transparent,comfortsble enviroment,honest pricing easy to wotk with and will refer to others.Keep up the good work!! More

by Ladybuyer
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Recommend Dealer
Yes
Mar 24, 2023

Ron Tirapelli Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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