Alexandre Guarino

Alex sold me a Black used Silverado LT. They lie to me about the guarantee when I ask him if it was possible to get and extended guarantee for a used car with over 100,000 miles. He never o They lie to me about the guarantee when I ask him if it was possible to get and extended guarantee for a used car with over 100,000 miles. He never offer me the guarantee all he said was: I have to check it out to see if that car qualifies for a guarantee and never did completely avoid my question. Also on my way to my home after I bought the car the AC stop working and when I was test driving it was completely fine and even on the website it said: cold AC. It was unreal. After all that on the next day I try to get in hold with ALEX by email, and call the dealer and literality ALEX dissapier. Is been Almost 3 weeks and they never got back to me. I will not recommend this dealer to anyone. Horrible More

by Anibal Alamo Verified Customer Verified Customer

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Alex was very professional and never pressured us and answered any questions we had .2nd Nissan we had purchased from Universal Nissan answered any questions we had .2nd Nissan we had purchased from Universal Nissan More

by GOPOSTAL1991 Verified Customer Verified Customer

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We were so pleased with how smooth the transactions went, we will come back for more business. we will come back for more business. More

by hafidasamadi1 Verified Customer Verified Customer

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Malísima atención,mala gerencia y mal vendedor, en especial en vendedor Alex Guarino, no responde los mensajes después de enviarle toda la información personal como vin, licencia etc. Terrible experie especial en vendedor Alex Guarino, no responde los mensajes después de enviarle toda la información personal como vin, licencia etc. Terrible experiencia, pensaba comprar una armada 2023, pero después de esta mala experiencia no quiero mas Nissan. More

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Dealership no problem, very satisfactory, my only concern is all about its APR (loan interest rate) which I discovered higher than the regulated rate, can I request for further review on my account, to make is all about its APR (loan interest rate) which I discovered higher than the regulated rate, can I request for further review on my account, to make things clear and fair More

by Abraham2357 Verified Customer Verified Customer

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Excelente atención muy amables 100 % recomendado en orlando los mejores la mejor garantía en autos certificados orlando los mejores la mejor garantía en autos certificados More

by JESD1982 Verified Customer Verified Customer

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The customer service that I personally received from both Alex and Ruben at the time of the purchase my new vehicle was above and beyond I ever expected. I highly recommend this dealer to anyone who is look Alex and Ruben at the time of the purchase my new vehicle was above and beyond I ever expected. I highly recommend this dealer to anyone who is looking to purchase a new or used vehicle. I will definitely will comeback if I ever have the need to buy another vehicle. More

by LGUILLEONE23 Verified Customer Verified Customer

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I found this dealership to be very cooperative in helping me get into the car I wanted. Everything was explained to me in very understanding terms. helping me get into the car I wanted. Everything was explained to me in very understanding terms. More

by TOMSJOBERG58 Verified Customer Verified Customer

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I was very impress with every body from the front desk the sale person Alex and the fiance the sale person Alex and the fiance More

by LUTHERMOUNTS Verified Customer Verified Customer

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