Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
192 Reviews

Languages Spoken

Spanish Spanish

4.9

192 Reviews

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192 Reviews of Alfredo (Al) Bustamante

February 05, 2026

Dealership Rating
Employee Rating

First time at German Honda for service. Advisor was helpful, attentive to what I wanted and honest. More

by TOMJABSCPA
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2026

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Everything went smoothly Al is always very through and professional Thanks for your continued assistance More

by lbiittner5707
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Recommend Dealer
Yes
Feb 04, 2026

Germain Honda of Surprise responded

Thank you so much for taking the time to share your positive feedback about your recent car service experience here at Germain Honda of Surprise! We're delighted to hear that you were pleased with the service you received from Al and our team. See you next time. Best Regards, Sassha Motz General Manager

February 03, 2026

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I was satisfied with the service I received . Work done in a reasonable time frame. More

by sepnchic
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Recommend Dealer
Yes
Feb 04, 2026

Germain Honda of Surprise responded

Our team is happy to know that you enjoyed a quality and efficient service experience. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 02, 2026

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Alfredo Bustamante was a super helpful and patient service tech which is hard to find nowadays. Will be back because of him! More

by gloria.tejeda
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Recommend Dealer
Yes
Feb 03, 2026

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with Al. He will be honored to learn of your kind words, and we know he looks forward to assisting you in the future. Best Regards, Sassha Motz General Manager

January 27, 2026

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We've always had a great experience with Germain Honda, from sales to service. Alfredo Bustamante and Kevin Proo continued that great experience during my service visit on Friday, January 23, 2026. I enj More

by gunnersonwilliam
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Jan 28, 2026

Germain Honda of Surprise responded

Thank you for your continued loyalty to Germain Honda and for sharing your kind words. We’re delighted to hear Alfredo Bustamante and Kevin Proo continued to provide the great experience you’ve come to expect. We’re glad you enjoy our service center and appreciate you taking the time to recognize our team—we look forward to welcoming you back again soon. Best Regards, Sassha Motz General Manager

January 27, 2026

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Alfredo was and always is great. I got an error message about the emissions system and called, Alfredo said "bring it in right away, we can look at it today". I took it in fearing t More

by TK
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2026

Germain Honda of Surprise responded

Thank you for your continued business and trust in Alfredo and our team to ensure you and your Honda stay safely on the road. Your kind words mean so much to us all. Best Regards, Sassha Motz General Manager

January 26, 2026

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Un Excelente servicio siempre te recomiendan lo que se necesitará en la próxima visitas al igual que el trato More

by aragonalejandra
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Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Germain Honda of Surprise responded

En Germain, nuestro objetivo es proporcionar información clara y completa para que puedas tomar decisiones de servicio seguras y mantener tu vehículo seguro en la carretera. Gracias por elegir Germain para tus necesidades automovilísticas. Saludos, Sassha Motz Director General

January 20, 2026

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Always above and beyond what my expectations were. I am never disappointed and am a lifetime customer. Thank You!!! More

by bobjanusz
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Recommend Dealer
Yes
Jan 21, 2026

Germain Honda of Surprise responded

Your continued business and satisfaction mean so much. Thank you for choosing Germain as your automotive go to. Best Regards, Sassha Motz General Manager

January 20, 2026

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Efficient, friendly, qualified service. No hidden fees and service as scheduled. They wash the car after service More

by larkblunck
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Recommend Dealer
Yes
Jan 21, 2026

Germain Honda of Surprise responded

Your overall satisfaction is the goal of our team here at Germain. We look forward to your next visit. Best Regards, Sassha Motz General Manager

January 19, 2026

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I trust this dealership with all my maintenance needs, feel safe and happy with the service. More

by cristina.gross1303
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 19, 2026

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

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