Alfredo (Al) Bustamante

This dealership has always provided excellent customer service. Plus, it has a clean and comfortable waiting area. service. Plus, it has a clean and comfortable waiting area. More

by hermen.hernandez Verified Customer Verified Customer

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Dropped off and Pick up car with zero problems. Thank you See you next time. Thank you See you next time. More

by rok0909 Verified Customer Verified Customer

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Alfredo was my Service Advisor. He was very knowledgeable about the services I needed to get done on my 2017 CRV today. He described each service in detail and answered all my quest He was very knowledgeable about the services I needed to get done on my 2017 CRV today. He described each service in detail and answered all my questions to my full understanding. Always an enjoyable experience when I visit Germain Honda of Surprise. I've been bringing my Honda CRV here for maintenance since we moved here in November of 2020. Keep up the great work! More

by drohrer2020 Verified Customer Verified Customer

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All of my contacts with Germaine have been friendly, professional and helpful. They diagnose the problems and present options to get me back on the road. professional and helpful. They diagnose the problems and present options to get me back on the road. More

by mkjacobs809 Verified Customer Verified Customer

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It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995 Verified Customer Verified Customer

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Great service from Mr. Alfredo Bustamante. Appreciated his kindness and knowledge. Thank you Alfredo . Sylvia Alfredo Bustamante. Appreciated his kindness and knowledge. Thank you Alfredo . Sylvia More

by pradoskennels1 Verified Customer Verified Customer

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BEST HONDA DEALERSHIP EVER-Honda Prolouge 2024-I did not purchase my car from this dealership, but the OUTSTANDING customer service, and knowledgeable staff have earned my respect and loyalty. I have had m purchase my car from this dealership, but the OUTSTANDING customer service, and knowledgeable staff have earned my respect and loyalty. I have had many inquiries about my Electric SUV, and I recommend GERMAIN HONDA each time because of the considerate and thoughtful staff I have interacted each time I have been there. They have shown me that they care, and they have gained a customer for life. More

by spatesa6270 Verified Customer Verified Customer

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The service which was done on my vehicle, and the service represenative who helped me were excellent. represenative who helped me were excellent. More

by johnloorjr Verified Customer Verified Customer

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I have a new 2025 vihicle with 5k miles and was told that I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicl I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicles this service should have been free. Other than that service was good, just feel like every time I come in for service you always find a way to add on other "necessary" services. More

by mrs9917 Verified Customer Verified Customer

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Dave McKee was able to answer my questions and schedule my maintenance - while we had time, he showed me how to do the system upgrade. He was very courteous and efficient. my maintenance - while we had time, he showed me how to do the system upgrade. He was very courteous and efficient. More

by tcbaier Verified Customer Verified Customer

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