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Ali Itbi
Ali Itbi at Audi Orange Park
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Ali Itbi

Client Advisor

Audi Orange Park

7230 Blanding Blvd
Jacksonville, FL 32244

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1 Review of Ali Itbi

April 22, 2024

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Came here from Indiana to get a car we were promised to be like new. It only had 2k miles on it and was less than a year old. Multiple promises from Ali the salsa rep. They wanted us to put in a deposit More

by Aaron
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No
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Apr 23, 2024

Audi Orange Park responded

Aaron, we greatly apologize for any inconvenience this may have caused you. With regards to the Tesla the vehicle does have the Carfax listed on our Website and all third party sites and the salesperson did clarify it with you as well regarding the accident status. Nothing was hidden from you and if you would of purchased it we actually have the client sign the Carfax and provide them with a copy as well. I'm sorry that you had a didn't have a favorable experience with our client adviser and didn't like the practice of asking for a deposit. This is normal procedure for our store so that the vehicle would of been on hold for you to commute from Indiana. If you have any questions or would like to discuss this further please let us know. Much appreciated

Apr 23, 2024

Aaron responded

We told you about the accident not the other way around. I got a CarFax after seeing the damage and requesting it. Asking for a non refundable deposit on a vehicle listed as Non damage reported, but actually damaged. That was not disclosed ever, until we requested the Carfax after we showed your team the damage after being onsite. Please go here - https://www.cars.com/vehicledetail/8a0fc71d-1514-44b9-8d45-33c077741ae1/?attribution_type=se_rp No Carfax listed in fact its listed as no damage reported. Vehicle history by AutoCheck Get the AutoCheck Report Accidents or damage None reported Clean title Yes 1-owner vehicle Yes Personal use only Yes

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