Amanda Gray | Page 3

Great service and reasonable price for timing belt Kit replacement. Work completed as promised. Amanda from Service department is very helpful. Thank you Amanda for your help replacement. Work completed as promised. Amanda from Service department is very helpful. Thank you Amanda for your help More

by KANCHACHA1 Verified Customer Verified Customer

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Service was excellent. However the service rep Amanda was mildly abrasive and seemed confused about a simple tire install. Rebeka sold me the tires earlier and was very helpful during the process. mildly abrasive and seemed confused about a simple tire install. Rebeka sold me the tires earlier and was very helpful during the process. More

by SEANROB1547 Verified Customer Verified Customer

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Quick Service Response Had an issue where all of the system and safety alerts were activated and had message to contact dealer. Called Boch and they took me that afternoon a Had an issue where all of the system and safety alerts were activated and had message to contact dealer. Called Boch and they took me that afternoon and Addressed the issue immediately. Took 3 hours of work but they handled it as quick as possible. More

by MLICARI Verified Customer Verified Customer

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Both the customer service and the vehicle service are always great. The week is laid out clearly, performed as promised and on time. Thank you! always great. The week is laid out clearly, performed as promised and on time. Thank you! More

by Suesab Verified Customer Verified Customer

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Worst service department I have ever dealt with. Repairs took 5 weeks, an extra 3 weeks due to them breaking the car’s computer. The car now has no dashboard lights which worked when it was brough Repairs took 5 weeks, an extra 3 weeks due to them breaking the car’s computer. The car now has no dashboard lights which worked when it was brought in. A few dollars in quarters went missing. The communication was practically non existent unless prompted by me and even then was awful. More

by John Verified Customer Verified Customer

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The service here is always a great experience. Amanda is awesome to work with as well as mark and Chris! Highly recommend boch Honda west! awesome to work with as well as mark and Chris! Highly recommend boch Honda west! More

by Aliyo Verified Customer Verified Customer

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Felt disrespected and disdain soon after signup the sales contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait for basic things that needs to be taken care. Made me to wait hours and hours to just report my fault issue. Promised me to follow up on my issue and never called me. I only called and I only follow up including registration. My insurance company co firmed that they sent my insurance details and details when and what time faxed. But Kayla never checked or confirmed on this all she was saying is she didn’t received. When I ask to confirm on this another old gentle man and accused me that I am yelling. Felt like this the true face soon after deal sign. More

by KISHGIDU Verified Customer Verified Customer

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Still waiting for someone from Honda to let me know the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the day with not even a courtesy call. This is very annoying and extremely likely this is the last time Honda sees me. I was thinking of a new Honda this summer. That will not happen here. More

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Amanda in service Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpfu Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpful and do their best to give me fair rates and pricing and fast service. More

by Jennk Verified Customer Verified Customer

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Excellent Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. Th Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. The service advisor i worked with previously refused to honor the quote and told me the labor cost a lot more than what was quoted. Amanda is honest and great st what she does! More

by PT Verified Customer Verified Customer

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