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Amanda Luttrell
Amanda Luttrell at Lawton Kia
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Amanda Luttrell | Page 10

Service Manager

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
134 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

19 yrs, 1 mo

4.8

134 Reviews

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134 Reviews of Amanda Luttrell

August 25, 2023

Dealership Rating
Employee Rating

Nice too everyone that comes in works hard to get you in something you can afford More

by Ibarra77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns , Johnathan Ibarra

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Aug 28, 2023

Lawton Kia responded

Thank you, lbarra77! Our team is committed to helping everyone find an affordable options with suitable choices to choose from. We appreciate your business and look forward to your next visit!

August 22, 2023

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1st time getting my oil changed in my new Kia. Appointment making was easy online. When I arrived, the service rep was professional and courteous. I waited around an hour for my oil change to be d More

by DONHO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Helpful
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Aug 24, 2023

Lawton Kia responded

We're glad to hear your first oil change experience with us went well, Don! Your feedback about the appointment process, service, and amenities is greatly appreciated. We look forward to serving you again in the future!

August 22, 2023

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Service was very good and quick very easily understood everything they were wanting to tell me More

by keagankuni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Deborah Johns

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Aug 24, 2023

Lawton Kia responded

Hi Keagan! We're pleased to hear that our service was efficient and our communication was clear. Thank you for sharing your positive experience at Lawton Kia.

August 18, 2023

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Employee Rating

They are very kind and understanding and willing to help as much as possible. The bad is we bought a vehicle from them and it needed some work and they are fixing everything we believe that was wrong with i More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Daniel Schulz, Miguel Olivero, Deborah Johns

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Aug 22, 2023

Lawton Kia responded

Randy, we value your positive feedback about our team's willingness to assist and address the concerns with the vehicle you purchased. Your appreciation means a lot to us. We understand that the communication process hasn't been as smooth as it should be, and we apologize for any frustration this has caused. Rest assured, our team is working diligently to get your vehicle back in tip-top shape! We received the parts for your repair and your vehicle is in the bay. Due to the complexity of the work, we anticipate the repair to take several days. We appreciate your patience and will reach out once your vehicle is ready. Thank you!

August 17, 2023

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Jonathan was great! He really helped me out when I was having a hard time purchasing a vehicle and still helps me whenever I need it! More

by likacsmeade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Deborah Johns , Jonathan Ibarra

Helpful
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Aug 18, 2023

Lawton Kia responded

Thank you for sharing your experience with Johnathan, likacsmeade. We are pleased to hear that he exceeded your expectations with your purchase experience and continues to provide exceptional customer service each visit. If we can be of further assistance, please let us know.

August 16, 2023

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This is my dealership. That is how the staff make you feel. Welcomed and at home. More

by marlak468
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci

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Aug 17, 2023

Lawton Kia responded

We're thrilled to know that our dealership provides you with such a welcoming and comfortable experience, Marla. Your satisfaction means a lot to us. If there's anything you ever need, feel free to reach out. Thank you for being a valued Lawton Kia customer!

August 13, 2023

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Every representative that l come in contact with speaks and always offers to help. The staff is all so friendly rather it's the person in customer service, on the car lot, or mechanic. More

by taneishiabarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Deborah Johns

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Aug 14, 2023

Lawton Kia responded

Thank you for sharing your experience, Taneishia! It's wonderful to hear that every representative you've encountered at the dealership has been approachable, helpful, and friendly. We appreciate your kind words and look forward to your next visit.

August 12, 2023

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Waylan was easy to work with and made the car buying process super quick. 10 out of 10 More

by Elizabeth-estes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schulz, Waylan Hubbard

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Aug 14, 2023

Lawton Kia responded

Hi Elizabeth. We're delighted to hear that your car buying process with Waylan was not only efficient but also enjoyable. A 10 out of 10 rating indicates a truly positive experience. We appreciate your business and look forward to your next visit!

August 10, 2023

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They are the only place to find what was wrong with our Kia Nero and fix it! More

by millsj09102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen

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Aug 11, 2023

Lawton Kia responded

Thanks for taking a moment to share your experience, Millsj09102. We're glad we could help identify and address the issues with your Kia Niro. Providing effective solutions is what we're here for. If you have any more concerns or if there's anything else we can assist you with in the future, please don't hesitate to get in touch. Your satisfaction is our priority!

August 04, 2023

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Awesome , everyone there is terrific and I received text along the way to update me on my vehicles status. More

by bethel1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Deborah Johns , Robert Troupe

Helpful
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Aug 08, 2023

Lawton Kia responded

We're thrilled to hear that you had an awesome experience at Lawton Kia! Our team is dedicated to providing excellent service, and I'm glad that everyone made a positive impression on you. Keeping you informed with status updates via text is part of our commitment to transparency and communication. We appreciate your business and look forward to your next visit.

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