Amanda Viera | Page 2

Great purchasing experience! Everyone we worked with was professional and knowledgeable. I would purchase here again. professional and knowledgeable. I would purchase here again. More

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The moment I walked in the dealership, I felt welcomed, my assigned sales advisor Amanda is awesome, she made everything so effortless and easy. My entire experience was awesome!!! Thanks for making my pur my assigned sales advisor Amanda is awesome, she made everything so effortless and easy. My entire experience was awesome!!! Thanks for making my purchase so easy and stress free…. More

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Thank you Ness and entire team for making this experience one I will never forget . one I will never forget . More

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The sales people were very professional and knowledgeable. Amanda put a great deal of effort into making sure the experience was a positive one. From the greeting upon entering the showroom unt knowledgeable. Amanda put a great deal of effort into making sure the experience was a positive one. From the greeting upon entering the showroom until I exited with my vehicle, the entire team was friendly and helpful. More

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Walked into Mercedes of Massapequa right when they opened to check out their wide selection of preowned cars with two specific cars in mind. I was quickly helped by Amanda Viera who had a pleasant personali to check out their wide selection of preowned cars with two specific cars in mind. I was quickly helped by Amanda Viera who had a pleasant personality and tried her best make me happy . We went to test drive one of the cars that I was interested in and she showed me around. When it came down to finalizing the deal , she again tried her best make me happy and to meet me at the price I had in mind. Amanda introduced me to the sales manager , Nick Guadagno who went over the price with me and confirmed the best possible deal. Lastly the finance manager , Edvin Bilali reviewed the paperwork and warranties with me and answered any questions I had regarding the sale. Noone was ever pushy or rude , everyone tries their best to make the customer feel welcomed and to walk out with their perfect car and at a great price. Amanda got me in and out in about 4 hours with the car. If you see something you like at Mercedes of Massapequa , stop by and say hello to her and you might just be driving out with something new. More

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They made the buying process very easy and took care of everything that was needed and were very friendly, helpful, and nice. They took the time to show me all the options about the car and financial side everything that was needed and were very friendly, helpful, and nice. They took the time to show me all the options about the car and financial side of it More

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Since the below review the issue has been resolved. I was reached out by Peter Papadogiannis who worked with us personally to get us to the numbers we needed. He worked very hard along with Amanda Marie Vier reached out by Peter Papadogiannis who worked with us personally to get us to the numbers we needed. He worked very hard along with Amanda Marie Viera to get us into our new 2021 GLE 350 and to rectify the mishaps I faced before. Amanda is extremely wonderful, kind, and a fun loving person who treated us like family and made the entire process so seamless for me. I didn't have to return to the dealership until the vehicle was ready for pick up. And even then, the paperwork was ready to go, everything was done in advance and all we did was sign and take our SUV which had a beautiful red bow for us! I would highly recommend Amanda as their sales manager to anyone! Thank you to Amanda, Peter and Brandy who really helped us just in time for our baby's arrival. The below review was written July 5th Horrible customer service and extremely rude managers (Nick) specifically! Just because the market has less supply and more demand they treat you like garbage!! I am 9 months pregnant and they made me sit there for 3 hours even though i spoke to Vishnu the same day at 12:30 pm. He then denied ever speaking to us and in those 3 hours couldnt even show face to give an explanation. No deal was made. We were reached out by client services and we spoke to Peter who gave us numbers. We called back and spoke to Nick since Peter wasnt there to finalize numbers and make a deal and Nick was condescending, rude, would not let us speak. My husband asked if he could please finish his thought and Nick said no you cant because you dont understand!! They are not interested in selling cars or making deals because they dont have a reason to and so they treat you like xxxx! I would never ever go back to this horrible dealership ever again! For the weeks of runaround, the lack of respect to their client, and the lack of respect for putting a pregnant person through so much unwarranted stress!! More

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Great service from start to finish. I will only buy from Mercedes of Massapequa from now on. I drove all the way from NJ and it was worth every bit of the trip Mercedes of Massapequa from now on. I drove all the way from NJ and it was worth every bit of the trip More

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Amanda Viera on Sale schedule my appointment at my convenience time and Victoria in service was sure that the work was done properly and on time BOTH OF THEM WERE WONDERFUL 😃😃😃😃 convenience time and Victoria in service was sure that the work was done properly and on time BOTH OF THEM WERE WONDERFUL 😃😃😃😃 More

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It was a welcoming experience. The staff is friendly and everyone made you feel comfortable. Oir salesperson Amanda was knowledgeable, very responsive and kind. Making the transaction an easy transition and everyone made you feel comfortable. Oir salesperson Amanda was knowledgeable, very responsive and kind. Making the transaction an easy transition. More

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