Dealership Experience
1 yr, 5 mos
Industry Experience
8 yrs, 8 mos
Languages Spoken
English
95 Reviews
Write a Review95 Reviews of Amy Carpenter
February 07, 2024
Two Lyft drivers refused to take me an my medical service dog home after drop-reported to Lyft. Amy wrote down the wrong license plate number on the DMV form dog home after drop-reported to Lyft. Amy wrote down the wrong license plate number on the DMV form More
Other Employees Tagged: Amy Carpenter
January 14, 2024
I waited over 3 hours for a checkup - cars that came after me were handled before me No update or communication in between - low energy of the whole place - taking us, customers for granted after me were handled before me No update or communication in between - low energy of the whole place - taking us, customers for granted More
Other Employees Tagged: Amy Carpenter
January 13, 2024
Always have a smile and explain details on your car, The new way to let you know at guest the process on your car and the video recording was really good idea. new way to let you know at guest the process on your car and the video recording was really good idea. More
Other Employees Tagged: Amy Carpenter
January 13, 2024
My Honda Sport Touring Hatchback ? ? was supposed to be fixed before the end of the end of 2023 and I was supposed to get a phone call from customer service. No one called back. Few day ? was supposed to be fixed before the end of the end of 2023 and I was supposed to get a phone call from customer service. No one called back. Few days ago, I called many times and left messages and no one called back. More
Other Employees Tagged: Amy Carpenter
January 13, 2024
Needs better communication Better communication about what my car needs before I am told it's ready, so I can make the decision as to whether I want to get the additional items fixed the same day what my car needs before I am told it's ready, so I can make the decision as to whether I want to get the additional items fixed the same day More
Other Employees Tagged: Amy Carpenter
January 12, 2024
Every time I complete this, it sends it to me again. See above. Please do something to make this stop. I don't want to have to block this number. See above. Please do something to make this stop. I don't want to have to block this number. More
Other Employees Tagged: Amy Carpenter