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Amy Rigsby
Amy Rigsby at Hyundai of Wesley Chapel

Amy Rigsby

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

4.9
69 Reviews
4.9

69 Reviews

Write a Review

Dealership Experience

1 yr, 1 mo

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

69 Reviews of Amy Rigsby

May 05, 2024

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Employee Rating

Amy provided excellent customer service. She was very attentive and kept me posted regarding the status of the service. She answered all my questions, and overall she was very pleasant. More

by LINA.S.KELLY1
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Recommend Dealer
Yes
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May 02, 2024

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The customer service was great and my car is running perfectly. They really took great care of me. More

by bijah0813
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Salerno

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May 02, 2024

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

May 01, 2024

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All went well they were nice and get the job done when they said it was More

by Licatasteven
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Recommend Dealer
Yes
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May 02, 2024

Hyundai of Wesley Chapel responded

Steven, Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 29, 2024

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Very nice and very easy to deal with. they met all my needs so far More

by Licatasteven
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Recommend Dealer
Yes
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Apr 29, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 28, 2024

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We have bought 5 Hyundia vehicles from the Wesley Chapel dealership. They are great & very professional. More

by GASKINS_4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Prieto, Christian Sanchez, Mark Salerno, Karl Morales

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Apr 29, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 26, 2024

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Amy stayed in communication with me and was very kind. I appreciate the great customer service! More

by mottjasmine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Helpful 1
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Apr 28, 2024

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department, Jasmine! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

April 26, 2024

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Amy is friendly, honest and knowledge-able. It's too bad she is not there every day of the year. Amy is great! More

by DAVIDJ411
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Helpful 1
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Apr 28, 2024

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Amy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 26, 2024

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Employee Rating

Non responsive and wouldn't take responsibility for issues that surfaced on my car. They had it for 6 weeks and it was fine when I brought it in for the ABS recall. More

by VLEONE5851
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Recommend Dealer
No
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Apr 29, 2024

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

April 25, 2024

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Was very pleased with the service dept. & Amy was very helpful. The time I had to wait was exactly what I was told. More

by GRANNYMILLER143
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful 1
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Apr 26, 2024

Hyundai of Wesley Chapel responded

Thank you for your kind words for Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 25, 2024

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Excelent, fast and friendly service. Good explanation of the work performed in the vehicle. A plus ! More

by OMARGLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Caruso

Helpful 1
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Apr 26, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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