Fast considerate and helpful Both Amy and Ivan were
amazing Amy and Ivan should get bonuses for how they treat customers
amazing Amy and Ivan should get bonuses for how they treat customers
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by swiss919
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Rigsby
Oct 29, 2023 -
Hyundai of Wesley Chapel responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sincerely,
Jose Gesmondi
Service Manager
Service and facilities are great as usual Amy was very
professional as well as the receiving staff.
professional as well as the receiving staff.
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by Condecabillo
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2023 -
Hyundai of Wesley Chapel responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sincerely,
Jose Gesmondi
Service Manager
Everyone was very helpful and courteous while I waited.
Thanks for taking care of my service needs.
Thanks for taking care of my service needs.
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by DENSONG
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2023 -
Hyundai of Wesley Chapel responded
Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Amy, Briana, and our team appreciate your business and hope to see you again soon!
Sincerely,
Jose Gesmondi
Service Manager
Good location, good people, and good service.
What else is there to say? Paul Blaasch
What else is there to say? Paul Blaasch
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by nightsng
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Hyundai of Wesley Chapel responded
Thank you for your very kind review. Amy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel.
Sincerely,
Jose Gesmondi
Service Manager
Honest and thorough.
Explained everything and detailed the cost.
Better then other dealers I have worked with in the area. I highly recommend.
Explained everything and detailed the cost.
Better then other dealers I have worked with in the area. I highly recommend.
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by Telc742
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2023 -
Hyundai of Wesley Chapel responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Sincerely,
Jose Gesmondi
Service Manager
Oct 20, 2023 -
Telc742 responded
Mr. Gesmondi. Is well deserved. I'm not a survey or social media person but compared to your sister hyundai dealers that i have had experience with your company is well above the others. Thank you. Curley
The only complaint I have is that the music in the
showroom was too loud, couldn’t hear the tv.
showroom was too loud, couldn’t hear the tv.
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by purplepeak
Verified Customer
Verified Customer
Oct 19, 2023 -
Hyundai of Wesley Chapel responded
Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sincerely,
Jose Gesmondi
Service Manager
The service was professional and accommodating.
The staff Amy was caring and answered any questions I had.
The staff Amy was caring and answered any questions I had.
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by Ester
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2023 -
Hyundai of Wesley Chapel responded
Hi Ester, our staff is committed to providing each of our clients with the best automotive experience. Please don’t hesitate to reach out if there's anything additional we can do for you.
Service after the sale is mediocre from my experience.
My 2023 vehicle has a bad TPMS in the front driver side tire and has been blinking and alarming me that my tire is low in air. I tried to contact the
My 2023 vehicle has a bad TPMS in the front driver side tire and has been blinking and alarming me that my tire is low in air. I tried to contact the dealership on several occasion without any luck. I did get ahold of the parts counter and they took down my number and told me someone would contact me. That never happened. My electronics are also acting strange. My digital screen will some times switch from fm to am on its own. I do enjoy the Santa Cruz and my experience with the sales team was decent. Everyone is very pleasant when ever I come in. Getting ahold of a human being over the phone is horrible and some false promises are made to customers via staff over the phone. When spending this amount of money, I would expect that the company would apricate my business but they have shown otherwise.
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by jasonpro123
Oct 16, 2023 -
Hyundai of Wesley Chapel responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Sincerely,
Jose Gesmondi
Service Manager
These folks are helpful, knowledgeable, competent, and
just flat out NICE. They’re upfront about costs, and absolutely fair. I trust them. I like my Hyundai but I know that when you buy a car, you’re get
just flat out NICE. They’re upfront about costs, and absolutely fair. I trust them. I like my Hyundai but I know that when you buy a car, you’re getting a dealer. So I feel like I got a good deal!
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by MBCOATS
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2023 -
Hyundai of Wesley Chapel responded
Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon!
Sincerely,
Jose Gesmondi
Service Manager
Everyone at the dealership kept me informed, and made
sure I had a great experience.
sure I had a great experience.
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by AMVANDEAMP
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2023 -
Hyundai of Wesley Chapel responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else.
Sincerely,
Jose Gesmondi
Service Manager