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Andrew Gallegos
Andrew Gallegos at Sunset Volkswagen

Andrew Gallegos

Service Advisor

Sunset Volkswagen

5005 S Tamiami Trail
Sarasota, FL 34231

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Andrew Gallegos

April 10, 2026

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Employee Rating

Andrew did a great job of coordinating the work we needed around a trip that was taking us out of town for a few days. When we returned Buzz was repaired and cleaned. Great service. More

by smillie.jackie
Recommend Dealer
Yes
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Apr 13, 2026

Sunset Volkswagen responded

Thank you for your great feedback! We’re glad to hear Andrew was able to coordinate the work around your travel and that everything was ready for you when you returned. It’s wonderful to know Buzz was repaired and cleaned to your satisfaction. We truly appreciate your support and look forward to helping you again in the future!

April 06, 2026

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The service was very prompt and professional. I would definitely recommend to others for service. More

by DMITCHELL26
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2026

Sunset Volkswagen responded

Thank you for your recommendation! We’re glad to hear your service was prompt and professional. We truly appreciate your support and look forward to assisting you again in the future!

April 04, 2026

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Excellent sales personnel, answered all questions, did not "Cha Ching" us or take advantage of us on dealers fees. Don't overpay for dealers fees ever. More

by pagano8
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig McGregor, Brian Green, Cordale Johnson, Michael Jarman, Austin Murphy, Kenny Davis , Elena Tenorio

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Apr 06, 2026

Sunset Volkswagen responded

Thank you for sharing your experience! We’re glad to hear our sales team provided honest, transparent service and answered all your questions. We always strive to make the buying process fair and straightforward, and we appreciate your trust in us.

April 02, 2026

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I needed warranty work to repair a holder for the visor was told it would take one day since they had to take the whole headliner down, poor engineering. The car was there for 3 days and I did not receive More

by allairefoot
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 06, 2026

Sunset Volkswagen responded

Thank you for your feedback. I’m sorry for the frustration this experience caused. You’re absolutely right—the original repair time was misquoted, and we should never have set the expectation of a one-day turnaround for that type of repair. We also fell short in keeping you informed during the process. You shouldn’t have had to call for updates, and that’s on us. We appreciate you bringing this to our attention, as it helps us address communication gaps and improve moving forward.

April 02, 2026

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Employee Rating

Service was very good, employees are friendly. First time at Sunset VW, we will return again when service is needed. More

by Erf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2026

Sunset Volkswagen responded

Thank you for your feedback! We’re delighted to hear that your first experience at Sunset VW was positive and that our team made you feel welcome. We look forward to serving you again whenever your vehicle needs attention!

March 27, 2026

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Employee Rating

Received an email to come in for a recall. Scheduled the appointment online and came in and was told they wouldn’t have the part for 6 months to a year. More

by m.lgraner73
Service Communication
Recommend Dealer
No
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Mar 30, 2026

Sunset Volkswagen responded

Thank you for bringing this to our attention. We apologize for the frustration—recall notifications can sometimes be sent before parts are fully available from the manufacturer. We apologize that this wasn't communicated and will notify you as soon as the part arrives.

March 26, 2026

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Employee Rating

The two-year service on my 2024 Jetta GLI finished earlier than Andrew said it would; I was very pleased. More

by dougkrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Sunset Volkswagen responded

Thank you for sharing your experience! We’re glad to hear your two-year service on your Jetta GLI was completed even sooner than expected. That is always a great surprise. Andrew will be happy to know his timeline and service made a positive impact. We appreciate your trust in us and look forward to taking care of you again at your next visit!

March 25, 2026

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Employee Rating

Very satisfied with my service exceeded my expectations I hope to see you next year More

by MARTYJO123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Sunset Volkswagen responded

Thank you for your kind words, Marty! We’re thrilled to hear your service exceeded expectations. We truly appreciate your support and look forward to seeing you next year!

March 23, 2026

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Employee Rating

Awesome experience; Andrew was great, professional, and timely. The facility was comfortable and the coffee was great. I was out in 90 minutes as promised. More

by blisst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Murphy, Kenny Davis

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Mar 23, 2026

Sunset Volkswagen responded

Thank you for your feedback! We’re thrilled to hear you had an awesome experience. Andrew will be glad to hear your kind words, and we’re glad you enjoyed our facility and coffee. We’re happy everything was completed in 90 minutes as promised and look forward to serving you again!

March 22, 2026

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Employee Rating

Highly professional, efficient and the tune up and check of our Taos was completed work in under two hours. A nice touch was when Andrew called an Uber for us (paid by VW) to get to our destination while th More

by BUTTENHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Murphy, Kenny Davis

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Mar 23, 2026

Sunset Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that your Taos tune-up and check were completed efficiently and professionally in under two hours. It’s great to know Andrew went the extra mile by arranging an Uber for you. Little touches like that make all the difference. We appreciate your support and look forward to serving you again!

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