"Awesome Experience! "
Bought my first car here! Phil Fite provided all the information I needed and guided ne through the processs, providing answers to all my questions! The people here are extremely friendly and helpful! Just an overall great experience!
"No concern after you purchase a vehicle "
Found a good deal for the car online at Front Range Auto. I emailed them about the car and the salesman emailed me back instantly. I went in and checked it out. It was late in the evening and dark. I test drove the car and everything seemed ok. It did smell like smoke. When i got back they were quick on having me purchase the car that night. They didn't wash or clean the car. They only put in half a tank of gas. When i got home, i pulled it into my garage and looked it over. I found a few dents, the lower rear bumper was cracked and the XM radio wasn't pre paid and turned on like thier website had said it would be pre paid for 6 months. Front range auto was closed at this point. I emailed the sales guy the next morning. I waited four hours, never got a email back. I then called him and told him about the XM and the bumper. He told me that I need to call XM and he wasnt sure what they could do about the bumper being cracked. I called XM and they said that it was the dealers responsibility to set that up and that they will have to do it. I again emailed the sales guy and no response. This was on a friday. On Saturday i called the manager and explained what was going on, he said he would take care of it on monday. I didnt hear from them until Wednesday around lunch time and when they called all the wanted to know is if the bank had called me yet about the car loan. At this time i had not heard from the bank at all, the dealer told me the night I bought the car that the bank would call me the next day and they did not. While i was on the phone with them I asked about the XM and bumper again. They told me that they are working on the XM and that they will not do anything about the bumper. I kind of figured the bumper wouldnt be fixed since i didnt catch it before buying the car but i cant believe that they keep telling me they will take care of the XM or that thier working on it when all they have to do is call them. I still never got the XM turned on from them. If you purchase a car from them make sure everything looks good before you purchase because after the purchase they are not helpful or willing to take care of you.
Other Employees Tagged:
"A helping hand"
I bought my car about 2 years ago. When my car wasn't working correctly, I called Andrew at Front Range Auto. They helped me out with repairs when I was in rough spot. Being a single parent they made getting my car fixed easy. They went above and beyond to help me out and get my car running like normal. I would definitely recommend them and use them again to purchase a vehicle in the future.
"a staff that truly cares "
i have purchased a few cars here along with my wife purchasing one as well. i can honestly say that Phil and staff go above and beyond to make sure i get the best deal. i have been to many other dealerships and all of them gave me that sick feeling of being unsure if its a good buy. i left front range auto feeling good about my car
Other Employees Tagged:
"PHIL knew my needs for a car and the right price."
I needed a car to fit my scooter in and that i could also get into easily. I have multiple sclerosis. Phil found a way for me to come look at the car he had said would be great for me. WOW, I love the car. I can walk into the front seat easily without needing someone to lift my legs into. When i am able to drive, the seats are amazingly comfortable, I can see out the front window much better than the car i traded in that had a long front and sat lower. On top of that, it was a Chevy Super Sport and sold to me at the price I asked for. It didn't take all day, made the deal within an hour.
I will never go any other place to buy a nice used car. This dealership treated me better than any dealership I have ever gone to. They are able to help with all your car needs at a lower cost than you would normally pay for. Glad i shopped there, ASK FOR PHIL TO HELP YOU Beth Ann