Andrew Royalty
Andrew Royalty at Crest Volvo Cars
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Andrew Royalty

Product Specialist

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
5 Reviews

Dealership Experience

3 mos

Industry Experience

3 mos

Languages Spoken

English English

5.0

5 Reviews

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5 Reviews of Andrew Royalty

May 15, 2024

Dealership Rating
Employee Rating

Andrew R. was absolutely fantastic! He’s patient, has a great personality, showed me every car I asked about, educated me on the history of Volvo and the model More

by Katherine Reel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Max Caplin

May 16, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive and pressure-free experience at Crest Volvo Cars, especially with Andrew R.'s assistance. Andrew's patience, personality, and product knowledge are truly valuable assets to our team. It sounds like he went above and beyond to show you the cars you were interested in, educate you on Volvo's history, and guide you through the car-buying process. We'll be sure to share your kind words with Andrew – he'll be delighted to know how much you appreciate his efforts. At Crest Volvo Cars, we strive to provide a pressure-free environment where our customers feel comfortable asking questions and exploring their options. We're glad Andrew embodied that philosophy during your visit. Thanks again for choosing Crest Volvo Cars. We look forward to seeing you again in the future, perhaps for a service appointment on your new Volvo!

April 28, 2024

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Employee Rating

Fast and easy. . Could not have been smoother experience. This is my fourth Volvo from Crest More

by Scruggsld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Apr 30, 2024

Crest Volvo Cars responded

Thank you for choosing Crest Volvo Cars again! We strive to make the car buying experience as fast, easy, and smooth as possible, so we're delighted to hear we achieved that for you. We're especially honored that this is your fourth Volvo from Crest Volvo Cars – that speaks volumes about your trust in our dealership. Congratulations on your new Volvo, and thank you for being a loyal customer!

April 17, 2024

Dealership Rating
Employee Rating

The experience at Crest Volvo was incredible! Andrew, Braeden, and Max made the process as smooth as possible. Pricing was clear. The test drive experience was helpful and informative. The fina More

by skeedawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin , Braeden Breysacher

Apr 18, 2024

Crest Volvo Cars responded

Thank you for the incredible review! We're thrilled to hear that your experience was so positive. It means a lot to us that Andrew, Braeden, and Max were able to make the car buying process smooth and stress-free. We appreciate you mentioning the clear pricing, informative test drive, and efficient financing process. These are all areas we strive to excel in, and your feedback lets us know we're on the right track. Thank you for choosing Crest Volvo Cars! We look forward to seeing you down the road for your future automotive needs.

April 14, 2024

Dealership Rating
Employee Rating

Great buying experience at Crest Volvo. Andrew was a pleasure to work with from start to end, neven with follow post sales. More

by Nikki Beach
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Apr 15, 2024

Crest Volvo Cars responded

We're thrilled to hear you had a great buying experience, Nikki! Thank you for mentioning Andrew – it means a lot to us. At Crest Volvo Cars, we strive to make the car buying process smooth and enjoyable, from start to finish, and it sounds like Andrew achieved that for you. We especially appreciate you mentioning his continued attentiveness even after your purchase. Providing exceptional customer service is a priority at Crest Volvo Cars, and Andrew exemplifies that commitment. We'll be sure to pass your kind words on to him! Thank you again for choosing Crest Volvo Cars! Please don't hesitate to reach out if you have any questions in the future.

April 11, 2024

Dealership Rating
Employee Rating

Andrew did a fantastic job! Especially impressed with an initial response email at night after hours. Worked with me on every issue or concern that came up. More

by Jim@lsmgaming.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds

Apr 12, 2024

Crest Volvo Cars responded

We're thrilled to hear that Andrew provided such a fantastic experience! His dedication to exceeding customer expectations is truly commendable. We're especially impressed that Andrew responded to your initial email after hours. That extra effort shows his commitment to providing exceptional service, and it doesn't go unnoticed. Andrew's willingness to work with you on every issue or concern throughout the car-buying process ensures a smooth and stress-free experience. That's exactly what we strive for at Crest Volvo Cars. Thank you for mentioning Andrew by name – we'll be sure to pass along your kind words! He'll be happy to hear he made such a positive difference in your experience. Congratulations on your new Volvo! We know you'll enjoy driving it for many miles to come. Please don't hesitate to reach out to Andrew or any of our team members if you have any questions or needs in the future.

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